Romeo Vineyards & Cellars — Attraction in Calistoga

I placed an order on their Online store. This gets filled at their San Mateo fulfilling location. I had to make a change to my order. They told me a change couldn't be made so they suggested to cancel the order and resubmit the order. I did that. Well, I communicated by email with "Matthew" who told me he'd take care of it and cancel it. Well, I ended up being charged for this order anyway after Matthew canceled it. I called by phone to try to fix it. Matthew does not return phone calls. Finally, after several tries he emails me saying he needed proof I was charged on my credit card. I'd received my credit card bill and on it was the charge. I had never been asked to copy my credit card bill to prove a business charged my credit card. Matthew should not be doing this type of work. He's doing a disservice to Romeo Vineyards and to customers that want to make purchases. Very unprofessional for Matthew to mistreat customers like he...

Disappointing experience. We've been wine tasting in many different regions around the world and this is the most we've ever paid by a mile. We do understand that this is fairly standard for the region but do Americans realise how expensive this is?Wine tastings in the world's best wine regions are usually free or you might pay the equivalent of a few dollars, which is then waived with purchase of ONE bottle. Paying more than you would in Burgundy or Champagne seems crazy.

This was also the least engaged service we've ever experienced - we were sat outside in the (admittedly beautiful) gardens where the hostess poured our wine with zero commentary or conversation. When we commented that the Cab Franc was good, we were told "they're all good" as if we'd said something offensive. The Cab Franc really is good and some of the other wines are passable, but we would not recommend this experience...

This enchanting winery, located in the heart of Calistoga town, transports you to a fairytale as you walk through the gates with beautiful archways and flowers, as you walk further in the tasting room awaits with such spectacular choices of reds, rose and white to sample! Knowledgeable staff are on hand to help you if it’s your first time wine tasting or if you are an expert. Food can also be sampled at their many events which bring the community together or cheese and ham plates to accompany your tasting experience. The thing Romeo does best is make your visit feel like you are the only one there, your experience is important to them. Next time you are in Calistoga you need to pop into Romeo vineyards for a truly wonderful relaxing time, whether to taste or enjoy a bottle or glass there is something...