Mister Sparky — Attraction in Cary

Last night, a finicky, 27 year old GFI had finally given out, which was in the same circuit as my garage door opener and my tankless hot water heater. I called Mr. Sparky because they were local, and had impressive reviews. Rivers called me back shortly after speaking to dispatch, and while there was no one to come do the work at that time, he assured me that a tech would be at my house between 8 and 11 am the next day (today).

Using the process of elimination, I had narrowed it down to the GFI, which had been giving me problems earlier in the week with a motion detector floodlight installation on my back porch. Once John and Dale arrived, I shared the sequence of events, what had gone out, what I had tried (throwing switches, etc.), also that my house had been powerwashed that day, and they tested the outlets on the back porch and in the front of the house, only to find they were all on the same line. They also discovered that the GFI installed with my Rennai was battling for power (literally) with the older GFI.

Dale replaced the "problem" GFI, and I also had John install a whole-house surge protector (I was going to get one installed anyway). Now I have hot water (I could only avoid washing dishes for so long), can open the garage door, and this evening I will make sure my floodlights work.

I would definitely hire Mr. Sparky again (ya gotta love that name!), and John and Dale were nice fellows, professional and explained everything to me, which is much...

I needed an attic fan replaced--pretty sure it was dead after 10 years at least of service. So to hear that some company I called was saying $183 just to come and look at my situation.... No. $39 sounds better. I ended up paying much more for the fan itself (they are quite large), but I felt like the guys did an honest job assessing the situation, explaining to me the costs before they pursued locating the fan and putting it in and connecting. All went smoothly. I appreciated and chose them because of being able to call a person and not fill out some form online--in fact my problem wasn't even listed on these forms--so it was good to talk with someone knowledgeable and nice, and then have capable guys Alec Bouchard and helper do the job. I would recommend them. Update later on: Sadly when I had the roof replaced, all the estimators told me this was not a new fan unit. I had thought it was--it cost plenty $453 to be exact. So this was interesting and disappointing. And how would I know? Am I going up on the roof to see what...

We really appreciate the patience and professionalism of John Torres from Mister Sparky Cary. This was our first time having electrical work done, and even though we have nothing to compare to: they were prompt, wore booties in our home, and got the work we needed done right away. We were only expecting a quote but were pleased to have it started today. Would have been completed had we had the rest of the project underway, but John is coming back at another stage to finish the install, which is very kind and will be so helpful to us. Thank you!

2/26 Addition to Review John came back as promised to complete our project today. Once again a perfect example of professionalism, friendliness, and good quality work. He and Carlos installed 2 fans for us, 1 overhead light, and under cabinet lights. They also answered other electrical questions we had. Really appreciate them and will definitely recommend as well as use for future projects. Thank you...