Uncle Dan's Pawn Shop - Cedar Hill — Attraction in Cedar Hill

Rosi is the best manager. She honored an old no interest for 2 weeks promo uncle Dan ran on google. They said I would owe 15 in interest if I picked up in 2 weeks then tried to go back on the deal and I say I owe $150when I came back one 1 week later. Thank god rosy called this liar scumbag of an owner to get my original deal honored. I even showed them the screenshots from the day of my loan and the website which had been deleted since I made my pawn. The owner knows he deleted that site that he paid a company to put on google and they tried to not honor the whole reason I drove an hour for 2 weeks of no interest. I wouldn’t trust the owner but Rosi is great and Mike should be a manager at another location. But Rosy the manager dealt with my better business bureau threats and false internet marketing civil suit threats and honored the deal they confirmed when I took the loan one week earlier. If u do come visit this place they have a good selection of everything and ask for Mike. Mike is going places. Nicest pawn shop sales rep I’ve ever met. Thank you for settling this but it was messed up the store asked for $150 in interest when it was promised to only be 15 lmaoooo. Make Mike a manager or u will...

We have been doing business with Uncle Dan's in Cedar Hill for over two years. We've not only used their loan services, but we almost always spent additional money buying other things when we were in the store. And, until today, they were so awesome when we needed help and also had great bargains when we were just in to shop. And I understand how the pawn business operates. But, there's no such thing as being valued as a loyal customer as well as a source of revenue at this store! We've never defaulted on one of our loans, but the minute one of our Here pistols went past due, they quickly pulled it and sold it and all we got was a 'Sorry about that.' So, we will redeem our last loan ASAP and will do no more business with Uncle Dan's, period. And we'll make sure to deter any family and friends that have used their services and encourage them to discontinue business with them and go elsewhere. Another example of a quick dollar being more important than a steady profit from happy, loyal customers. I hope people will go back to only patronizing businesses that understand the value of customers like us and put the rest out...

Lorena is a phenomenal employee! I went in looking to add a new piece of jewelry to my collection. As soon as I walked in she was very welcoming and asked if there was anything in particular that I was interested in. I immediately knew she would be the one to assist me with my purchase. I mentioned that I was looking for a ring and she walked me over to the selection they had at the time and allowed me to try some on. Once I found the ring I wanted she advised me of the purchasing options I could choose from. I selected the layaway option because that option suited me at the time. She explained to me how much my payments would be and went over the due dates. She also informed me of the mobile app that the pawn shop offers. We were able to download the app and setup my account in less than five minutes. The app was very user friendly and her customer service is the reason I will continue to be a returning customer. I highly recommend you visit Lorena at Uncle Dan's Pawn shop in Cedar...