El Rancho Market IGA - Chandler AZ — Attraction in Chandler

I had ordered a cake for my baby shower from here, and it was a complete disaster. They messed up my order not once or twice, but 3 different times and waited until an hour before I was supposed to pick it up to tell me. On top of that, I was told it would be an extra $8 for the filling, which I had no problem paying, until I get there and they tell me that Cynthia messed up my order and it was actually going to be an extra $30, when I had already paid $40 for the cake. I told them 2 weeks in advance that I wanted a raspberry creme filling and they said they would special order it, then call me the day of and say that they didn't order it and that I needed to chose between the other fillings they actually did have. Then when I pick up the cake, they didn't even write anything on it, like I had asked them too. So not only did they charge me an extra $30 or get the right filling, they left the cake completely blank, when I told them that I wanted the cake to say and look exactly how they had it in their book. Also, I had called them and spoke with them the day before I was supposed to pick up the cake to see if I could pick it up a little bit earlier and they said that would be fine, so why would they wait until the day of to tell me all of the mistakes they had made. The manager apparently wasn't there when I picked up the cake and all of the workers just kept saying the same thing, "Cynthia messed it up, it's her fault. She took the order." So I will certainly not be going back to this place ever again because they are unprofessional and couldn't handle a...

I wish that I could leave a rating of 3.5 stars instead of 3 stars.

This market is in an older shopping center/strip mall in Chandler. There are a lot of little stores and a couple of restaurants. The parking lot is on the smaller side and is usually busy, especially in front of this store.

They have a really good Mexican bakery and deli area. When you walk into the store, the bakery will be on your left and the sweet rolls/pan dulces will be straight ahead. If you follow around in that direction, you will see the deli and where they make their tortillas. It can get busy, especially on the weekends so you need to pay attention to your place in line. You usually have to pay for everything separately in each area, so if you buy something in the bakery, you will pay there. If you buy something in the deli area you will pay at their register. If you buy groceries, meat, and packaged goods, you will need to pay at one of the main cashiers on your way out.

It is a small grocery store that carries mostly Hispanic products. You can get some good deals on tortillas, meat, and produce. You can see their weekly ad online or sign-up for their ad to be sent to your email.

I usually go for their deli items like carnitas, roasted/grilled chicken, and for their fresh tortillas. They are open from 6am-9pm every day except some...

I live in Maricopa, my husband and I travel to Chandler to get meat and Hispanic bread from this store. I don’t think I have ever bought Tortillas other then Guerrero tortillas, my husband saw the yellow tortillas made by the same store; I ran with a a issued the tortillas were not cook all the way but I didn’t noticed when I was at the store to be honest my husband grab them and I move on to get something else I wasn’t even there when he paid I was looking for something else I need it. We came home took the groceries out my mom noticed the tortillas and I told her probably when we heat them up they’ll be fine that was not the case they fell apart and smelled grossly. I couldn’t make my way back to town until this week unfortunately the tortillas were expired guy there said “we can’t do anything once the items are out of the store there’s nothing they can do”. I was shock so I come to your store and spend no money every week or when I can make it there and you can’t replace my tortillas $7.00 worth I couldn’t believe it. I haven’t heard of a store that doesn’t do anything for their clientele other this time with Rancho Market not wanting to make a customer happy. I got out of the store upset that my husband And I work hard for our money to just to throw away...