My daughter went to a birthday party here, and she had so much fun being around all of her friends! They were acting silly and singing a bunch!
I ended up grabbing a brochure to potentially see about setting up a birthday party for my child within the next month or so... I was astonished by the pricing. $320 for 1 hour of jumping, 1 hour of party room with 2 pizzas and fountain drinks for 8 guests plus birthday kid... Seemed like a lot for what you get.
Just to compare, Last year we went to a bowling alley WITH laser tag and pizza for significantly less and the party lasted longer as well as accommodated 10 guests plus birthday kid.
Extreme Airs idea of a gift for the birthday kid was a t-shirt stuffed inside of a flimsy plastic cup with no lid. They didn't even think to have the group of kids sign the shirt or anything.
I just felt given how much they charge that they're idea of a party would be a bit better then it was. The jumping area hasn't changed or been updated in any way since my child was last there at the age of 4. It overall seems very outdated.
One of my biggest issues regarding this place is the fact that they have what they call an "adult clubhouse" where the adults are supposed to be allowed to go up top to like a second floor area and watch their kids, but instead it was taken over by children that we're wearing wristbands and playing on phones or tablets. Just didn't seem very much like an adult situation. I don't know who goes to a place like this, pays them doesn't jump.
Overall not impressed.
*To the owner who decided to reply... If you actually read the entirety of my review, I did compare to what we did last year for her party. As a parent we look at different options and compare what you get for the pricing. Your establishment simply isn't comparable to the several other options I've now looked into. & You can be hurt that I didn't find your location to be up to standards I would want for a party for my child, but at the end of the day everyone is entitled to their own opinion. I went here as a guest, I am allowed to leave my review. I've been a paying customer in...
Read morewe went to go have a sunday funday with the family. I had told the lady in the register i had my own trampoline socks and she said that’s fine , mind you she didn’t bother to ask what brand or to even see my socks?. 40 minutes passed all the workers started attacking saying i can’t have those socks but it wasn’t an issue for one of the worker when he peeped his head in the dodgeball court. there was no issue for the 40 minutes of me jumping, then when we had 10 minutes to jump the manager came and told me i had to purchase their socks and i can’t jump we paid over $60.he was disrespectful about it he wasn’t kind about it. i had told them i wasn’t jumping in then i’m just watching my toddler, the remaining time we were there we were just getting mean ugly looks from the workers, mind you every kid was having fun with us playing dodge ball respectfully, but these miserable workers clearly were the issue. i’m a manager myself, so i was just shocked how he had handled it calling us liars and not believing us when we told him his employee in the front told me i was fine to go.it was our FIRST time here and it will for sure be our last time. do better.
update: 1 we have no reason to lie. 2 YOUR employee failed to ask any sort of questions about my socks. & 3 like i said it was OUR first time. just admit your staff lied and failed to...
Read moreWhile there was toddler time, which I can appreciate. While a manager knew my kid from an old job and at the beginning my kid (disabled) got singled out and said she couldn't jump because she was 7, that's fine but then going in and seeing bigger kids than my kid jumping and they were not adults or over 18, I don't think so. Don't give the excuses you turned 3 others away when clearly there were 5 of them that I was able to count in there. Would never recommend this place, go somewhere else. I'm sure this will reported but this is a true review. The owner likes to take off negative reviews to make himself look like there are no issues. I will also add the manager speaking to me the way she did in front of other guests. I also know there are other complaints against you so people know the values you have which is none. I have witnesses. I would also like to add during this toddler time while there were adults there, they were no where near their toddler and they let this be acceptable and let them be...
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