Have ordered here several times and each time it's a frustrating hassle. (I don't order for myself, but for my place of work. I would never personally go here due to the service). If you call to order, good luck! You can't hear the person on the end of the line; they answer the phone in the kitchen and the background noise makes it extremely hard to hear. The person on the phone does not speak up or move away from the kitchen area and the language barrier also causes issues. Servers and those answering the phone are also rude. I thought maybe it was a cultural thing, but it happens almost every time I go here.
And every time I go, there I something wrong with my order. I either have something missing or don't get what I wanted. I don't try to correct it and speak to them about it because it's not worth it. If ordering is complicated I can't imagine trying to correct it.
The food is good and every dish I have had I cannot complain about it. Go there for the food and not the service. As I said, the service makes it hard to like this place despite the food being really good.
Update March 17th: Ordered here for a work and the last few times they really have changed and stepped up their game. Staff have been friendly and welcoming. And everyone in there is hustling and working hard. I'm really happy to see a change. (Also attached pics of the menu). Well done,...
Read moreAlways love grabbing a bite to eat here after going to the movies. Their food is authentic and very tasty. Prices are super reasonable. It's definitely possible for 2 people to be full for about 20 bucks. I suggest any of the shrimp items. Shrimp is finicky and is easy to dry out or overcook, but theirs is always cooked perfectly and is super juicy and flavorful. You get free chips with 3 different kinds of salsa as well. Only down side is that the service can be a little wonky. It's not really their fault, though. It seems only one person is waiting on all the tables at once, so they are busy trying to tend to everyone. Due to this, there isn't someone right there to seat you, and you'll usually have to get someone's attention to grab you a menu and your check at the end. But it's really not a big deal because even with this, you can get in and out in less than 40 minutes if you wanted to. Food has come out within 10ish minutes each time we've been here. I'd...
Read moreI'm a MEXICAN AMERICAN from OC CA I came here a couple f days ago for the first time and was able to get chicken pasola. I got good service smiles and greetings. Today I come to bring my friend very disappointing. I asked 4 carnita tacos because they had no pasola even though it's on the menu They ended up giving me pastor which is disgusting. It's the lining of a pig's stomach which I cannot eat So I gave it to my husband and there was no meat Just lining of a pig stomach🤢🤢🤮 Then the oceata is like water there is no It is like water.... For the prices you think it would be good service and good for Very disappointing the cook was staring at me the whole time I was ordering with a I smiled at him and he gave me a dirty look This look I got the whole time I was ordering very uncomfortable And creepy I got la la che cake and it tastes like it's been there for a month ..... This is a bummer for me. Because as a mexican american, I was excited about...
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