Tractor Supply Co. — Attraction in Chippewa Township

Today was my first (and last) time going to this Tractor Supply. I rescued a kitten 2 days ago, took him to the Humane Society (HS) in Center Twp to get neutered/chipped/vaccinated this morning (which I found out he was already neutered, thankfully) so I decided to take him to the Tractor Supply in Leetsdale near my house to get examined. According to their website, the vet would be there from noon-7pm today. There was no vet. So I called Chippewa and asked if the vet was there. A man who answered the phone said yes, the vet was there. I drove 30 min and took my kitten in and was somewhat greeted by a young woman who asked for my info then asked why I was there. I explained everything, gave her the paperwork given to me from the HS and said I just wanted the kitten examined (check the teeth/mouth, weigh him, feel his body to see if he feels ok, etc) because the HS doesn’t do that. I told her the HS said the kitten had diarrhea and I asked if they could give him something to take or do tests. She told me she could maybe recommend something to buy OTC. I said I’d like to have him examined. She said ‘we can look at him and tell you he looks good but I’m trying to save you some money for the examination’. I said ‘I don’t want you to just look at him. I want you to pick him up, feel his body, look at his mouth and teeth. Isn’t that why you’re here?!’ She said she would talk to the dr. She came back out and said ‘no, we can’t do that’. I was so annoyed and asked again why they are even in there if they can’t offer any advice or help. She couldn’t even suggest any good kitten food or if I should purchase flea preventative! She asked if I wanted her suggested OTC diarrhea meds. I said ‘I don’t want anything from this place’ and left. Was I wrong to think they were there to do a simple examination or to suggest good kitten food or test the kitten for parasites or something from living in the woods for a month? TERRIBLE SERVICE (LACK OF)!!!! Worthless drive to/from that place. Zero help. The Dr couldn’t even be bothered to step out of the office to speak with me and I was the only customer there at first (until someone came up behind me). NEVER AGAIN WILL I WALK INTO THAT PLACE.

Today is Oct 1st and I’m STILL WAITING TO HEAR FROM TRACTOR...

Bought gift cards and Ordered an $1200 trailer online, that showed to be in stock. My order was cancelled as they misplaced or miscounted a 1/2 ton, 55 square foot trailer, and I was stuck with $1200 in tractor supply gift cards. Tractor supply was no help. They refused to work with me, lied, and left my only option to either spend hundreds more, or drive to an out of state store, pay higher sales tax, and pay more to register a trailer from out of state.

I ordered the out of state one, was told it was ready for pickup, drove there, and my order was cancelled again. After waiting in the store over an hour, my resolution was to buy a broken trailer at a slight discount, fix it in the parking lot to make it legally towable, drive it back to my state, pay more to register it, and pay extra to fully repair it.

I offered at one point to meet in the middle, and buy their next expensive trailer at a discount, and they said no, and they could not sell it at any less than $1350 because their cost was too high. THE VERY NEXT DAY, they put it on sale nationwide for $1299.

They lied, and lied more, and deceived me. Then they sent me copy pasted responses that asked questions which were already very clearly answered.

Steer far away from...

The store is ok but corporate is staffed by those who don't check their web survey. It asks for the order number and the the store number. The first should populate from the email that asks for you to participate; the later should as well but it is nowhere to be found on the email (whereas the order number is if you cut and paste). So if they find a disappointing response to their survey, it's because of such lazy programing and a lack of...