CTown Supermarkets — Attraction in City of New Rochelle

The store in Pelham is a joke.The owner uses the worst techniques to avoid you from getting a deal.A coincidence happens once in a while not every day.I can tell how many times for one reason or another people are denied.Mainly sale items are not in stock or never appeared.Rain checks the same thing.If you get a rain check for for example 5 pizzas.You go back and they only have 1 pizza they take the rain check and sell you 1 for the sale price! What about the other 4? The location of item prices are never for the sale items a coincidence or deliberately put in the wrong spot and coincidence.How about a sale on something and there are boxes of unpacked items stacked up in front of what you looking for coincidence? STOP IT.Me and my friends now shop somewhere else.Stop and shop.I live in Pelham and rather shop where a coincidence is not a everyday thing.You are a smart business man but giving the people what they deserve is not the way you do it.Thats why me and my friends will avoid your store.Im just really amazed how far you have come with your stores and how you continue with a smiling face Coincidence or what?...

This visit was really disappointing. Before buying a product imported from Peru, I specifically asked what the return policy was. The lease said 7 days, so I assumed that, like at most supermarkets, I could return it if I didn’t like it after opening or trying it once.

When I went back shortly after purchasing—without even leaving the neighborhood—the manager told me I couldn’t return it and said, “Why would you buy something if you don’t know what it is?” That comment was incredibly rude and unprofessional.

As a manager, you’re supposed to show leadership and respect—not belittle a customer who was trying to give your store’s more culturally diverse offerings a fair chance. It’s especially disappointing to hear something so dismissive and culturally insensitive in a market that thrives on community and inclusivity.

If the owner would like to reach out to me directly to discuss this experience, please provide an email address in response to this review. Otherwise, I’ll take my business elsewhere and stick to Instacart—at least there, customer service takes...

I brought meat today in C-town in New Rochelle on main st. I have never brought meat there before but because I was in a rush I stop there to pick up some steaks. when i got home the steaks had a bad smell and when we started tonput them on the grill a worm came out of one of the steaks. They even had the same meat I brought for cheaper called Maanger special. I can image what that was like. WARNING don't buy any meat from this location. when i went back to the supermarket to take it back I ask who the manager was. he came out and I said are you the manager he said well it depends what it's for. so I said. so are you or ur. not??? I told him the problem he looked at the steak told me they looked fine. even knowing the worm was still on top of the steak. then he went to show someone else and the look on his face let me know he knew they were bad. he came back to me again and had the nerve to say so you want your money??...