I’m not super happy about writing this, I went to sell an ar15 here that I knew I already overpaid for. And the gentlemen at the store I forget his name, really helped and explained things. So we work out a basically trade deal for a shotgun I liked and he threw in some things to make the deal better. I couldn’t complete the background because it was after five so they had me put the gun on a temporary layaway to come back tomorrow and pay it off and do background. I agreed and came back. I was very happy with service and the deal. Now I came back and went to do background. I put the wrong address on the form and I explained why that happened. To make a long story short they said they couldn’t do business unless I change my license address. And I explained I can’t do and why. So they said they wouldn’t sell it to me and we came to an impass. And I understand. They have rules BUT what I found to not be as professional is when I decided to pull the plug and just take the pay out for the ar15, they hit me with a restoke fee because I broke the lay a way. I was stunned. It went from a deal that I felt good about to me losing even more money. I was ok with everything but the restocking fee. I am heavily disappointed in the outcome. The store is nice, and I was excited to continue buisness here. But I can’t after I feel taken advantage of. Maybe they feel like they helped me out.... but all that matters is at the end of the day I knew I over paid for the ar, but after they undid the deal with me I lost even more...
Read moreabout a month ago, I visited a friend that live in Clermont Florida and we went shopping together for a gift for his wife, while driving around we noticed a big new building next to the highway with A Pawn USA sign, since it was easy to access, parking was easy and we like bargains we decided to stop and check them out. First thing as we walked into the store we were amazed by the size and look of the store, It looks and feel like a department store ,than we were impressed by variety of items from jewelry, watches, power tools, Music instruments, electronics guns and more all under one roof!! than after we looked around we were welcomed with a big smile by the owner Gina that offered us assistance, we asked her about some advice on buying a gift for my friend's wife and she gave my friends few options based on his budget, later he wanted to look at a brand name watch for himself and this is when Josh the owner joined us as well, during all this time they were very helpful, very knowledgeable and offer great service without pressure. after looking at a few items my friend end up buying a gold ring for his wife and a brand name watch for himself, the price was unbelievable and he end up coming back a week after to sell to A Pawn USA some old broken gold jewelries because of the great price and honesty that they had to offer him. I highly recommend...
Read moreDon’t use this place do not give them your Social Security number state of Florida does not require dad to get a loan on jewelry This place has false information they are scammers and ripples I had one in to get a loan they had told my wife that they can’t give her a loan because she does not have a Florida state ID so I had provided them my ID and then they come back with they need my Social Security number in order to get a loan and they claimed that that is Florida state law which is Florida state law does not require that these people are getting Social Security numbers and doing God knows what I had spoken with six other pawnshops and they’ve all said that it does not matter what ID you have as long as it’s valid and not expire and that they do not require any Social Security number that that is a scam when I had confronted them about the situation they had said that if you want to get a loan Social Security number but if I sold them my jewelry they don’t need it little suspicious to me don’t do business with these people they need to be reported because I am reporting them to the Better Business Bureau they are ripping people off overcharging for jewelry under pricing people jewelry and stealing their Social...
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