Tremont Athletic Club — Attraction in Cleveland

Very cool gym! The machines are well maintained, the gym is immaculate, the staff is super nice, and overall the place has good vibes. The only issues are their hours and membership discount policy. They close on Fridays at 8pm.. which makes no sense!! Why is Friday different than every other weekdays? Because thestaff wants to go home earlier? Guess what.. people want to work out after work at their regular times. They close at 7 on weekends. For the membership price this is not fair. Please extend your weekend hours until at least 9 pm on the weekends. At 7 pm on weekends there are at least 15-20 people enjoying their work out but kicked out at 7 on the dot… I understand staffing issues and the financial consequences it might have but honestly with the membership price just being raised the small extra cost can be absorbed.. The already known Cleveland Clinic vs MetroHealth different membership discount at the two different sites… which people have already been complaining of… people live in different areas than they work.. They don’t really work as a franchise system (eg LA Fitness) instead two separate, loosely associated entities that share the same name and I presume leadership... Please have a board of directors meeting and discuss these issues. Hear the public voice!! Hear what people want! People have been raising these issues in the previous comments for years! Get a fair, transparent, mutually discounted membership system! Extend Friday and weekend hours! Hear us! And this will be the best gym in the world!! That being said I still gave you guy five stars! Thanks for considering...

I LOVE the atmosphere, I LOVE the variety of equipment and areas to workout in, I LOVE that there are group classes, All the staff are super friendly and helpful, And my favorite part are the cooling eucalyptus towels and sauna!

Unfortunately, the classes are always at times when I can't come... There are never late night classes, which is the only time I can come... Also, the WEEKENDS are the only time I can come workout, but they close early 😅 For someone who likes to workout at night time and isn't a morning person, it is impossible for me to workout and utilize the group classes....

It's not worth the $70/ month if I can't utilize the classes. Also, the class schedule is really inconsistent... And you can only signup for classes 48 hrs. beforehand... So it forces you to constantly check the schedule and make last minute plans 😩 I can't stand the inconsistency. Also, I love the Les Mills COMBAT class... But they only have it once a month...

One of my biggest pet peeves: The women all workout and then go straight into the sauna fully-clothed and sweaty. 🤢🤮🤢🤮 It's absolutely disgusting and insanitary. There's even a sign on the sauna door that says: no gym clothes in the sauna. And yet NO ONE 💯follows those rules. If you can't follow the rules, you shouldn't be allowed to use it. 🤷🏻‍♀️

Due to the hours, inconsistency of classes, and price... I can't stay here even though I...

I was shocked at the customer service I received from the manager today, and it’s too bad - because this really is a nice gym that I was seriously considering joining.

Brand new to town as of 6 months ago, I tried the gym at that time but decided to forgo that fitness option for a yoga subscription instead (having budgeted roughly $100 a month).

Wanting a change, I walked in today 5 months later and asked if I could try Tremont Athletic Club one more time just to see if indeed I wanted to join - and was told shortly that nothing had changed in 5 months and that I could not try the gym again but would have to pay a very high fee for a day pass (the highest I’ve ever seen in Cleveland).

I’m not sure if people were abusing this policy in the past, etc - but it’s too bad - because I was a serious consumer extremely put off by this policy and their tone in conveying it.

I shall maybe return one day - but it left a bad taste...