World Market — Attraction in Columbus

I ran into some order issues on my purchase of a couch. It came to me with factory issues like a black stain on the arm rest and oil splatters on the seat cushions. I’m not sure if it came with legs and came into the store to see what could be done about it. I also came into the store to replace a papasan chair base. Luckily that was exchanged without any issue. But the couch proved to be a tedious experience. She asked for proof of the stains and splatters. Ok fair enough, so I showed her. She agreed with me. I then got the run around for the price I paid. She offered me a discount… $100 more than I originally paid for the couch. I then got the run around again for the price I paid and had to give her a different receipt. She tells me, “well this couch was selling for $2,500 originally anyways” as if to imply I should be happy buying poor workmanship on a brand new sofa just because its on clearance. Well luckily I found the receipt that mentions the in-store pick up discount. For some reason the pickup receipt doesn’t account this. Anyways each time I prove what I am saying is true. Each time she finds a new road block to throw in my way. She then accuses me of some shady stuff that I am not doing like unethically trying to get a lower price. I call her out on it and explain thats not the case. For the record I didn’t even bring up the discount for quality control, that was her idea originally but when she offered I was curious what they would offer. I just want a couch without issues. She apologized after realizing her uncalled for actions but man this experience soured any goodwill I had towards World Market for sure. There was no one standing behind the quality of their product. World Market used to offer higher quality stuff, I have things from them that has lasted the...

I came in to buy some wine for my bridesmaids proposal boxes. I was looking at the rosé wines. Then a couple shelves away from me two bottles of wine fell and shattered. Small pieces of glass got right near my feet. It scared me. Then some of the employees came over. One of them asked if I broke somethings. They looked at me suspiciously. Then a group of them came over and cleaned up the glass. None of them asked if I was okay. Then one of them proceeded to ask the others who stacked the wine on the shelf like that. I never been treated like that before. I'll definitely never shop at this location again. Overall this was an uncomfortable experience. The two stars is for the kind cashier I had at check out and the great...

This store has really declined over the last few years in terms of the variety of the food and merchandise that they offer. Additionally, they are enforcing the wearing of masks in a draconian fashion.

I was in the Dublin, Ohio store on Tuesday afternoon during a time of low customer volume. While standing at least 20 feet away from anybody else in the store, I lowered my mask below my nose because my glasses had fogged up. One of the staff spotted this and immediately demanded that I pull my mask up. I won't...