High Country Western Wear — Attraction in Arvada

Added about 75% more stress and had a bit of a "i don't care attitude".

We ordered some boots through them for our wedding and they told us that if it is backordered they would let us know within a few days of the order. (This was to help my fiance get her dress altered in good time before the wedding and if it was on backorder we would be able to have enough time to find something else).

They told us that if we didn't hear from them we could expect it in 2 weeks. We did not hear from them. 2 weeks later we called them. They told us it would be 30 days because it was on backorder. (!)

I asked them why we were not contacted. She responded, that we should have been contacted. I repeated myself "but we definitely were not contacted". She responded " let me check with my manager to see if she called you." (At that moment I wanted to point out that she is calling me a liar at this point). She got back and said, " we are sorry but it seems that you were not contacted" I responded, "i know. Because I just told you that." She then had the gall to ask, "i can call them tomorrow and see where it is in the backorder." I then told her that it was pointless because of our time crunch. And told her that it was very upsetting that they would do this. She then said, "sorry." (In a way that suggested that she shrugged her shoulders like I don't care).

I don't trust them. I usually like to support local shops but I keep finding that they are less trustworthy than...

I went somewhere else about 2 weeks ago and tried to get a cowboy hat for Stock Show for a booth that I am working at. I'm not sure where my old hat is, figured it was probably time to get a new one anyways, and get one that would last. The place I went told me 1) they didnt have any... 2) nobody had any... and 3) it would be at least 3-4 weeks if I would like to order one.

I called about a week ago to High Country Western Wear (before making a useless trip like I had done the week previous at the other company) to see if they had my size, they said yes, come on by. Sales people were very nice and extremely helpful in helping me find the hat I wanted. Honestly, my only requirement was preferably gray, and definitely not brown. Inside of 20 minutes looking at hats, I got myself a nice Stetson that should last for a long while. The other company lost my business forever. I am not sure if I will ever need more Western apparel, but if I do, I will be coming here...

This is a great store. That being said I would be careful what you buy here. I just wanted something to wear to the yodeling superstar Mason Ramsay's concert. I guess I underestimated the authenticity of their western wear as when I woke up the next morning I noticed my Silverado SS was an extra 3 inches off the ground. I slapped my rear pocket (no that's not weird don't read too much into it) and discovered a can of Copenhagen wintergreen I have no memory of buying. My Sunday drives have been reduced to driving through wheat fields. Every time I go into Big R to buy motor oil and look at the chicks the gentleman there refer to me as "partner" and no longer just "sir." I accidentally bought a 36" by 48" framed photograph of a horse. There's more but anyways be careful as it is very easy to get swept up in the western wear life without realizing it. Now if you'll excuse me I have reservations at the...