Regal Stonefield — Attraction in Charlottesville

I just saw a terrific movie...possibly the last of the Indy Jones series... BUT... something happened that almost ruined my movie experience.

As I was exiting at the end of the movie, just a few feet past the ticket person who usually "helps" direct you to your one of 14 theatres...he demanded to see my ticket because he thought I was trying to enter without one. If he actually did his job instead of socializing with one of his pals, he would have noticed I was exiting not entering the theatre. Instead he chose to challenge me in a disrespectful tone which I reprimanded him for. He, of course said I was the one being disrespectful to which I demanded to speak with his manager. While I was speaking with the manager about his employee's rude and disrespectful manner, this employee was smirking at me... being further disrespectful to me. I hope management corrects such behavior by explaining the difference between entering and leaving the theatre. Of course that can only be done if the employee is diligent enough to work and keep their eyes open instead of socializing AND NOT PAYING ATTENTION TO ANYTHING ELSE. The customer is not always "right", but in this case, disrespect, IS...

Really Bad and Disappointing

The bulb flickered the whole time. Not as bad a strobe light, but I noticed it before the movie started and apparently my wife was distracted by it during the whole movie.

I was distracted by the fact that you could see the texture of the screen. Every time there was a light color on the middle area of the screen you could see the texture.

I also noticed how blurry the picture was. I know it is going to look 1,000x better on my TV. I don't remember that being the case with the theater in Waynesboro when I went to see Star Wars (because this one didn't have Star Wars, you know, because they are a movie theater, why would they carry one of the biggest movies of all time?).

These issues are absurd. If I am going to spend almost $40 for the 3 of us to see a movie it should be much, much, much better than this. We could have owned it on Blu-Ray forever for half the cost.

This is why I almost never go to the movies anymore. I will be going to Waynesboro next time, this one isn't worth going to for free.

To Regal: Before you ask me to provide feedback on your site, I already did and got...

Beautiful theater, horrible service. As a regal employee myself, I was extremely disappointed with management and the staff. Staff seemed to not even want to be there and the manager who was ringing up my tickets, he said my card didn't exist when it worked initially at the concession. Seemed hostile and when I went back to concessions he said my discount didn't work because it was only at my theater and was rude about it. I knew this wasn't true seeing how I have used it at other locations and when we had gotten popcorn, the concessions worker gave us popcorn with a lot of crumbs ((you can tell where there's crumbs as you scoop the popcorn)) and little to no butter. Popcorn was stale and no popcorn salt was available. Extremely disappointed and the only reason I'm giving two stars is because the theater was beautiful, clean, and the area is nice due to restaurants near by for dinner and a movie. After working at my theater with friendly staff, great management who aren't rude to customers or employees to other locations it was just disappointing and a...