Sleep Cheap — Attraction in Bristol

Let me start out by saying that this was my first experience in mattress buying and I walked in here fully prepared to be ripped off. My defenses went up when the man asked first what I was looking for, and then what my budget was. I gave him a number a bit below what I could afford to spend, fully prepared for the guy to try to get me to spend twice what I told him I could afford. Imagine how pleasantly surprised I was when he suggested a mattress that came in at 75 bucks LESS than what I told him I could afford to spend! I bought the mattress and when I got it home I had bought THE WRONG SIZE!!! I called and asked what the exchange policy was and was told that there “wasn’t one” I fully expected to be stuck with a mattress that was the wrong size (after all, it WAS my fault, not theirs. I had even already cut the Matt out of the plastic and thrown the plastic away). Imagine my surprise when, after I explained the situation, the “Mattress Man” agreed to come over the next morning (it was 5 minutes to closing time when I called), take back the wrong mattress, and bring the correct one!!!

I would recommend this store to any of my family or friends who were in the market for...

Let me start by saying I live an hour away, and I had called up here asking if I came in and purchased a mattress could they have it delivered today. His response "ABSOLUTELY " I then asked do you have a king size bed for $$$ a certain amount I requested, he then replied. "We sure so over a hundred", so u made the drive, when I got there...the lady who was helping me..... Asked what I needed and I told her about the king size mattress..and she looked at me and said. "oh I don't know who told you that, we don't have nothing like that here", then proceeded to show me all these mattresses that I didn't like. So I semi found one.. I asked, can you deliver this today AGAIN. SHE TOLD ME NO, so I ended up leaving with my "awesome mattress" rolled up in a bag, and w are stuck with this awful bed. DON'T WASTE YOUR TIME WITH...

This was my second visit with this merchant. Didn’t buy from them my first visit, but figured I’d give them another try considering I was just looking for a cheap bed for a rental property. They pushed a bed on me that was only $799, stating it’s $3000 everywhere else. This may fool some people, but this is nothing more than textbook price misrepresentation, which is highly unethical. The company advertises astronomical prices on Amazon knowing that no one is going to spend that kind of money on an off-brand mattress, then their partnered retailers, such as Sleep Cheap, use the online ad as a prop for their price misrepresentation ploy. I recommend marketing courses to the owners of this business, so they don’t have to resort to unethical marketing...