HomeBase — Attraction in Copperas Cove

If I could give zero (0) star(s), I would. I won't only recommend that folks not shop there, I won't ever set foot in that store again, even if they were to offer me free products; but then what is expected from a chain store.

The female Employee does not want to help customer or do their job???

I was told that Homebase in Cove had rather decent jeans at a decent price, which they did. The issue is (was) that there was only 1 pair available (I am pretty small).

I was inquiring with a lady who worked there as to when they might get more (smaller jeans) in... basically the answer was when ever they come in, they are randomly thrown into a box... you get what you get... and there is not set arrival time.

As I was speaking to the lady I noticed that there were quite a few unopened jean boxes. I asked if she would be able to (hopefully) open them and find some extra ones. She said no. They would be only opened as the jeans on display were depleted (sold); I would just have to come back throughout the day, everyday and check what they had on hand.

I am not a judgmental person, nor do I think I should be catered to, but when there are only one pair of jeans available ( was going to purchase all they had, I really needed work jeans), and there are more than 4-5-boxes of jeans available, perhaps, maybe, the box could be opened and checked, but no. The lady said she did not want to go through them, because they just might not have my size. Well, I guess I was asking too much trying to purchase more jeans, and to ask the lady to have to do some actual work for a customer??? Perhaps she was just having a bad day, it could not of been that she was busy, November 13, 2017 at about 0845 in the morning. I was one of only 1 handful of folks in the store, there were maybe 3 cars in the parking-lot. I will mention it again, I will never step foot on that...

Wow After several years of being a faithful customer who has told everyone to buy at homebase over Tractor Supply due to Homebase gives a military discount. Well for two years we have drove to Killeen to buy quail feed at tractor supply and then to Homebase for chicken feed, rabbit feed, bee supplies, hay, and everything else for my military discount but I always felt something didn't seem right about my bill once paid but trusted them it was right. Till today we bought 3 bags of high priced deer corn only to finally be told military discount is not gave on any feeds period. WHAT the #@#@ no military discount on feeds how many folks around here are like me ex military and depend on a little help here and there. Wow they lost our business today and all the girl on the phone could say when my wife called about the was like so what and she said have a good day and hung up. Something else we have noticed over the months is that they use to be the most down to earth friendly people working there. But now they hire so many young people that look still in school and have a very unfriendly attitude and could careless about you as a customer. Like today the young girl who waited on us was super unfriendly. You want to know who she was look at my purchase for today of 3 bags of deer corn and 1 tie down Wow Tractor Supply your now our place to buy all our supplies. Everything else go to home Depot. No the POINT is that even if it wasn't on sale I come there every week for feed or something and now to see if that feed isn't on sale there's on military discount. Hmm so your reply don't try to sugar coat it with this oh it was on...

I use to think that maybe everybody working there was just having a bad day repeatedly every time I come back lol..Like do yall just hire people with no personality no drive no awareness of a customer like how can I just sit there for 15 min while every person behind the counter just stares at me..Then I get a Lil irritated so I finally walk over to them and I'm like You got anybody running the Stihl area and they was like no he won't be in for another 30 min and I'm like ok cool but all yall saw me sitting there for 15 min none of yall was like hey lets go let this guy know he won't be in for a bit but nooooo all 4 just stared and kept their conversation going. I came to check comments to see if there might be some similar comments and of course there are so basically yall suck and the owner is trash for not teaching employees to help everybody and not just stand around and talk... yall do that on ya own time. I'm sure this will just get looked over maybe even some of them lazy employees will laugh at it but in the end I'm sure this place will go under....maybe not today heck maybe not next year but when I do hear about it's final demise I'm sure it will be From the helpful people at Ace Hardware I rudely turned my back on but no worries I'm coming home To Place with the helpful hardware Folks...