The Hub Family Entertainment Center — Attraction in Council Bluffs

Nice place for my kids to come and burn off some energy! Right as you come in the front desk theres 3 iPads for you to use to fill out info and sign waivers for anyone that is jumping. There is an arcade just to the right of that. We didnt use the arcade. Its was $110 for my 2 older kids, 4 year old and 1 adult to jump for 2 hours and do the ninja warrior course. That included us buying the socks required to use to jump. The guy who helped us was nice,professional and informative. The trampolines were upstairs with different sizes of trampolines marked off. There was a separate section that had dodge balls in to play and use. Then there was a pit that had a neon green bar you could swing from aswell as a platform with 3 different levels you could jump off from. A fun little beam with soft pads you could use to fight with to knock each other off the beam. 2 basketball hoops with tramps under then to do a nice jump shot. Then ther is a toddler room and the ninja warrior course back down on the main level. The kids who helped us, forgot his name (curly blonde hair cut in the shape of a mohawk) came up several times to.make sure things were going well, no problems and make sure the workers we were paying attention doing their job. Food and drink were moderately priced, water and canned pop was $1 and ice cream was $3.25-$4..typical. The one thing that bothered me is the music was unedited, so cuss words were flying everywhere, and there is a section with multiple TVs and tables to sit and eat, and the movie wedding crashers was playing?!?!? Not kid friendly at all....except for those things the place was good and my...

Refrain from patronizing the establishment owned by Brooke Hubbard, as evidenced by the unprofessional conduct displayed by the staff. During my recent visit, I encountered a dispute regarding the mistreatment of my daughter’s birthday party. The primary issue was that our party, scheduled from 1:00 PM to 2:30 PM, had occupied three lanes that we had reserved and paid for, which were intended for seating and bowling activities. Regrettably, this issue only manifested for a third of the time we were present. Furthermore, two of the three reserved lanes were only functional for approximately 30 minutes out of the 75 minutes guaranteed for bowling and other activities, as advertised through the business’s website and products and services. I informed you of this issue, and I was also threatened multiple times by her core staff. Eventually, she proceeded to pull me into her office and asked what had happened, allowing me to speak at first but then rudely interrupted me, asking if I was going to let her speak or if I was going to interrupt her. When I was speaking and responding to her question. It is disheartening to witness such a promising establishment begin to decline. Leo Macintosh would not have tolerated such a reckless and unprofessional...

Booked a party here for my daughter's 6th birthday, and it was really great! I loved how they handled everything. The kids had a blast jumping, I loved that I didn't have to decorate or clean up! Our party host also offered to round up the kids when it was time to move to our party room, and also offered to serve the pizza. Took away a lot of stress and work for me so I was able to enjoy the party too! The only things I wished were different: was a little longer in the room. They give you 40 minutes, so I felt a little rushed getting everyone served pizza right away to eat, sing happy birthday and serve cake and then open gifts. It was barely enough time. Maybe offer that as an add on? Another thing was I had some last minute rsvps so I upgraded my package a couple days before, but then had a couple last minute kids cancel... but I wasn't able to downgrade, so I paid for more jumpers than we had. I understand not being able to downgrade last minute for things like having the room decorated, but the only difference in those packages were the extra jumpers and the pizza but I was still doing extra pizzas. Other than that we still had a wonderful experience and will for sure...