Three men from The Salty Underground just walked into our local pet store and demanded we take their bucket of yellow lab convicts. When we told them it's against company policy they asked where our bathroom was and threatened to flush them in our toilet. When we refused to let them do so one of the men rudely said "we will just dump them outside" and walked out of the store. They dumped some of the water out on our sidewalk but didn't dump the fish. Then they got into what I assume is the company car since it is screen wrapped with marine fish and has your company name on both sides. I know nothing of the quality of your aquarium cleaning services, but I am very unhappy with the quality of your employees. Threatening to dump fish and attempting to fish on a store side walk is...
Read moreWent in to look around sense we are deciding on getting a tank just unsure at we want to put in it. Their stock is amazing! Cute star fish, pufferfish, and beautiful coral and a ton more. It's all so beautiful and well taken care of. You can definitely tell how much passion they have in their work. Who I believe is the owner of the store is EXTREMELY knowledgeable and very kind. She answered all of our questions and showed us examples of everything. We will definitely be coming back here to either look at what amazing things they get in or hopefully to get items for our tank. Highly recommend to those who have salt...
Read moreDid a large order of B. Nudibranch, shipping was fine and fast but when they showed up out of 25 maybe 2 were moving. After over 30 minutes of drip acclimation still no movement. Chatted with customer service on line. They had very little interest in helping. Send them a pic as they requested, was not and am still not looking for a refund, and he just said they look fine. How can you tell from a still picture? The only thing that would tell them it was bad apparently is brown water or missing legs. So unless they show up like that its business as usual. Service is terrible and...
Read more