Landmark's Inwood Theatre — Attraction in Dallas

Last year, I sent you a message complaining about the lack of care the staff was taking at this facility, plus the rudeness overall of the staff and audience. You then sent me two passes. You told me the theater was undergoing a transition with management, and that things would improve. You asked me to give you a second chance.

I did.

Things have gotten worse. Much worse.

On the night of May 24, 2013, my partner and I returned to the Inwood for the midnight viewing of The Room. Now before we continue, I realize this is an audience participation experience and it can get rowdy. We are not strangers to this rodeo. However what transpired this evening was unforgivable. Let me list why:

1. The theater screen had a massive hole in the bottom of it. It was like an annoying spaghetti stain on a white shirt. How could anyone not see it? And most of all, why is it not being fixed? On top of this, the chairs have tears, stains and holes in them, including the expensive love sacks in the main screen. Plus if that wasn't enough, the theater has a smell that I can best describe as Goodwill on a hot day. The lack of care in maintaining the theater shows. Hardcore.

2. A staff member walked into the aisles of the theater to have us show our tickets to him after we were seated. Why was there no one at the door to do this in the first place, like they usually do? Having the staff walk over us in the aisle to check for proof we belonged there was honestly kinda invasive.

3. There are a few scenes in this film where the characters toss around a football, which has inspired people to bring one. Due to an accident that happened in the past, before the screening of the film there is always a stern warning given by the management to not throw the football. Not tonight. The film just started...unexpectedly. Guess what? The football was thrown. At one point, it hit me in the back of the head.

4. The film is usually shown in the lounge theater area, which can seat more people. However, due to the release of Fast and the Furious 6, the film was moved to a smaller theater upstairs. This is fine, it actually makes the experience a bit more intimate. However, they oversold the film and had audience members sit in the staircase. Not only is this a fire hazard, but a safety hazard as people had to step over other people if they needed to go to the bathroom.

It is obvious the staff does not care, a major complain I made the last time. However, the final complaint I am about to give here was the last straw:

5. It is also clear that the bartender at the lounge does not know when to cut off customers who had too much. The audience had people in there who were no different from drunken soccer hooligans. They got aggressive, fought with each other, and even got physical. By that I mean punching random strangers, including my partner. His arm hurt for a good 2 hours. That is how hard the drunk woman hit him. When people complained, it apparently fell upon deaf ears because it kept on. It visibly made some of the audience members uncomfortable, so they left. I now wish I would have as well.

I honestly refuse to believe a movie chain owned by a multi-millionaire like Mark Cuban would allow one of his properties be run like this.

You asked me to give you a second chance, and I did. You failed me. Last time you sent me free passes to make up for this. I don't want anything from you, except to not let this complaint go ignored. You have officially lost me and my partner as customers, and be aware we will spread the word to our friends as well. We will be taking our business to The Texas Theater and Alamo Drafthouse when it opens for fun midnight cinema and special events. Fool me once, shame on you. Fool me twice,...

3 screens 1,100 seats

One of the Most Exciting Things That's Ever Happened to Me Is to Meet Somebody"

33 year-old successful book author Jesse Wallace (Ethan Hawke) made a 5:30 pm Shakespeare & Company in-store Parisian appearance (his final stop) for a reading, book signing, and Q&A session. His just-published book This Time, was a fictionalized account of his night nine years earlier with French girl Celine (Julie Delpy) from the previous film Before Sunrise (1995).

A journalist asked him: "Do you consider the book to be autobiographical?", and he evasively answered the question:

Well, I mean, isn't everything autobiographical? I mean, we all see the world through our own tiny keyhole, right? I mean, I always think of Thomas Wolfe. You know, have you ever seen that little one-page 'Note to Reader' in the front of Look Homeward, Angel?...Anyway, he says that we are the sum of all the moments of our lives and that, uh, anybody who sits down to write is gonna use the clay of their own life - that you can't avoid that. So when I look at my own life, you know, I have to admit, right, that I've-I've never been around a bunch of guns or violence, you know, not really. No political intrigue or a helicopter crash, right?

But my life, from my own point of view, has been full of drama, right? And uh, so I thought, if I could write a book that, that could capture what it's like to, to really meet somebody, [The film flashed back to scenes from Before Sunrise (1995)], I mean, one of the most exciting things that's ever happened to me is to meet somebody, to make that connection. And if I could make that valuable, you know, to capture that, that would be the attempt, or... Did I answer your question?

"But What Does It Mean, The Right Man?"

During a car ride, Celine (Julie Delpy) explained to Jesse (Ethan Hawke) how miserable her love life had become:

I was fine, until I read your f--king book! It stirred s--t up, you know? It reminded me how genuinely romantic I was, how I had so much hope in things, and now it's like, I don't believe in anything that relates to love. I don't feel things for people anymore. In a way, I put all my romanticism into that one night, and I was never able to feel all this again. Like, somehow this night took things away from me and I expressed them to you, and you took them with you! It made me feel cold, like if love wasn't for me!...

You know what? Reality and love are almost contradictory for me. It's funny. Every single of my ex’s, they're now married! Men go out with me, we break up, and then they get married! And later they call me to thank me for teaching them what love is, and, and that I taught them to care and respect women!...

You know, I want to kill them!! Why didn't they ask me to marry them? I would have said "No," but at least they could have asked!! But it's my fault, I know it's my fault, because I never felt it was the right man. Never! But what does it mean the right man? The love of your life? The concept is absurd. The idea that we can only be complete with another person is EVIL!! Right??!!...

You know, I guess I've been heart-broken too many times. And then I recovered. So now, you know, from the starts I make no effort because I know it’s not going to work out, I know it’s not going...

It's with profound disappointment and outright fury that I must recount my recent experiences at what was once a cherished childhood haunt. This theater, a place where I forged countless memories over the past 15-20 years, has been utterly corrupted by the presence of its general manager, a truly contemptible individual whose discriminatory behavior is as undeniable as it is disgusting.

My brother and I have been targeted twice by this individual, and the pattern of her animosity is starkly clear. The first incident occurred when we attempted to see Oppenheimer. Despite my being his legal guardian and well over 18, and my brother being 16, this manager, with an air of unwarranted suspicion, demanded court documents proving my guardianship. The notion that one needs legal paperwork to attend a movie is not just absurd, it's a transparently hostile hurdle erected solely to deny us entry.

Our most recent encounter, while attempting to watch Superman, only solidified our conviction that this manager harbors a deep-seated prejudice. Her tone was instantly and exceptionally disrespectful, bordering on outright contempt. While I understand and respect a no-blanket policy, her delivery was scolding and demeaning, treating me, a fully grown adult, like a misbehaving child for an honest oversight. This wasn't a misunderstanding; it was a deliberate act of belittlement, designed to make us feel unwelcome and inferior.

It's clear that this general manager views certain patrons through a lens of bigotry and disdain, making snap judgments and enforcing policies with an aggressive, selective rigor that is utterly unprofessional. Her presence is a cancer on this establishment, eroding its integrity and driving away loyal customers. That this theater allows such a venomous and prejudiced individual to remain in a position of power is not just baffling, it's a profound betrayal of the community it purports to serve. My childhood memories of this place are now irrevocably tainted by the bitter taste of her...