I only posted five stars because that's the only Stars they'll allow me to post. This group of people are amazing. It took me some time to work up the courage to post a review since my son left for the services last December. they have gone above and beyond with training and more than just the physical. They helped my son through a lot of different areas including emotional support and helping him along the way with their guidance and preparing him for the Marines. They have done more than any personal trainer would have ever done. They communicated wonderfully and the price was more than fair with everything that they did. My son was happy to go to training which was impressive and its own. Even after an unexpected surgery last spring they got him back to his old self extremely quickly without pushing him too far too fast but enough to bring him back to normal. And I have to say there aren't very many people in this world that when you ask them to speak with your son because he's having a hard time in boot camp that they willingly voluntarily within a few minutes sent me letters to forward to him. These guys will always have a special place in our hearts. if you want to ask me any questions please feel free and I will always recommend them to anyone and...
Read moreI've had several personal trainers over the last 20 years and know the difference between a great trainer and a lazy trainer. When I moved to Dallas in September, my first priority was finding a new trainer even before finding a place to live. I interviewed several trainers before selecting Tough Fitness.
Over the last 4 months, I've had the pleasure of working out with a few of the Tough Fitness trainers. While they are all different and have their own style, I can tell you they were all amazing trainers. They are going to make sure that you are getting a great workout that helps you achieve your personal goals and that you are doing so safely. During the workout, they are focused on you. They are tweaking your form and motivating you to do more than you think you are capable of doing. The trainers know when to push you and when to back off because they know what your body can do even if your mind doesn't.
I HATE working out which is why I pay someone to push me. So while I may hate every workout, I can tell you that I feel good and have a sense of accomplish after my Tough Fitness workouts.
If you want to be challenged to get into the best shape of your life then I would recommend...
Read moreAlthough I am pleased with my virtual Tough Fitness trainer, the poor customer service from the company lowers the score to one star. I signed a contract for Tough Fitness to deliver personal trainer sessions to me via FaceTime. The trainer showed up on-time and executed well for four sessions. He did not show up on session five. I texted Evan that the trainer was absent and got a way too late response 1.5 hours later. When I texted “Your employee simply didn’t show up to work” and asked to terminate my contract he responded “There was no employee who simply didn’t show up” and proceeded to bill me again. As it turns out the trainer left on an overseas vacation and did not notify Evan that someone needed to cover the sessions I contracted for. So if you want to do business with a firm that will bill you despite non-delivery of service, by all means Tough Fitness is for you!
The trainer is back in town, I will continue with him through the end of my subscription. Evan texted me that “…we don’t care much about keeping people like this around.” I’m not sure if he means me or the trainer. In any case I’m completely done with Tough Fitness and I suggest you seek another personal...
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