Extra Space Storage — Attraction in Derry

I was literally on my way to Another storage facility that claimed they had” The BEST price” I walked in And I asked for the gentleman that I had spoken to on the phone prior , the gentleman that greeted me was not the one I spoke to on the phone and I realize I was at the wrong address. But they asked me what rate I got at the other place that was the “best price” and they actually beat it not only did They beat it. The gentleman made me feel so comfortable Rich What’s his name he was nothing but exemplary!! I would recommend the storage space to anyone and everyone! He walked me through everything he explained the whole contract explicitly& he let me know everything about there policy. He was very informative He answered all my questions. Walked me through the process of how to get in & how to get out he went with me to check out the storage space make sure it was exceptional and to my liking . Gave me his card and let me know that he is my advocate through all my storage needs and that he’s there for me and gave me his phone number and let me know they have boxes and tape whatever I need In Addition. He said If I have any questions or any problems please do not hesitate to reach out to him. He made me feel very comfortable and very safe I immediately signed with them versus going to a place that told me they had the “best rate” which the storage unit did beat the other rate so it was not the best at the other place. I would recommend THIS storage facility to anyone looking for short-term or long-term storage and Rich is definitely your guy & To go to. He knows his stuff in and out and m aww keys sure that you understand every facet of The process. No pressure sales & made Me feel very comfortable. I am extremely pleased and feel safe and secure there. So don’t hesitate to visit this place for all your storage needs. Sincerely to T...

If I could give this company and it's employees 10 stars I would give them 144!!! I am EXTREMELY sensitive to energetics and I contacted MANY companies in the area before I settled on this one. I like everyone have been having a hard time during this crisis of covid hence having to move :( I was searching for the best deal cause it is storage right?? I just wanted it cheap. There were places offering free months but the people were so rude, or else they just were super fake and the energy was very discordant.

When I called Right space the call service was awesome. He (if forget his name) was kind, funny and light hearted. We laughed and joked. Which I really appreciated. I was called first thing in the am from Richard at the company and honestly the choice was simple. I went where I felt the best. I chose the company in the highest integrity and THIS WAS THEM!!!

They are kind, knowledgable, heart centered, honest, personable and their integrity in their business and duty to customers oozes off them energetically.

When I went it to get my storage, I was NOT disappointed. Richard was funny and helpful, he was kind and considerate, he spoke to my children like real people and I reaffirmed I had made the right choice (I had zero doubts about it anyways ;))

So If you are looking for a GREAT COMPANY...Look no further!!!! Thank you and your company for being AWESOME!!! This is how EVERY company should run their business.

I just had the best experience with the Store Manager, Ron Rollins. We are having a very difficult time right now financially and cannot pay our rent all the way around. My storage rent is two months overdue and on the auction list, however Ron has such a kind heart and is willing to work with me so I don't lose all of our belongings. He ALSO TOOK HIS LOCK OFF AND LET ME GET OUR CHRISTMAS TREE TO BRING HOME FOR OUR FAMILY!!!!!! I cannot express my appreciation and gratitude enough to him. Because of his huge heart we can at least have our Christmas tree for this season. I have had many storage units in the past but have never come across such a caring facility. They are truly amazing and he is truly a people person. Thank you so much for making our family's holiday season one to remember. There are still wonderful and caring people our there...