I had an outstanding experience at Porsche Englewood service department! From start to finish, the team starting with William, the general sales manager , Nick, my service adviser, the receptionist and the technician, were very friendly, professional, and efficient. Scheduling my appointment was easy, and Nick accommodated my schedule without any hassle.
When I arrived, I greeted warmly and quickly got my vehicle checked in. Everything was explained to me clearly and kept me informed throughout the process. The technicians did an excellent job servicing my car, and it was ready right on time. They even went above and beyond by washing it before returning it to me! I left feeling confident in their work and genuinely impressed with the entire experience. I highly recommend this dealership to anyone looking for a trustworthy and top-notch team to take care of their vehicle. Theyāve earned a customer for lifeāthank you!
I an outstanding experience at Porsche Englewood service department! From start to finish, the team, starting with William, the sales general manager , Nick, my service adviser, the receptionist, Robin, and the technicians, were very friendly, professional, and efficient. Scheduling my appointment was easy, and Nick accommodated my schedule without any hassle.
When I arrived, I was greeted warmly by Robin and quickly got my vehicle checked in. Everything was explained to me clearly and I was kept informed throughout the process. The technicians did an excellent job servicing my car, and it was ready right on time. They even went above and beyond by washing it before returning it to me! I left feeling confident in their work and genuinely impressed with the entire experience. I highly recommend this dealership to anyone looking for a trustworthy and top-notch team to take care of their vehicle. Theyāve earned a customer for lifeāthank you!
Hereās a polished version of your review:
I had an outstanding experience at Porsche Englewoodās service department! From start to finish, the teamāstarting with William, the Sales General Manager; Nick, my Service Advisor; the receptionist, Robin; and the techniciansāwere all very friendly, professional, and efficient. Scheduling my appointment was easy, and Nick accommodated my schedule without any hassle.
When I arrived, Robin greeted me warmly, and my vehicle was checked in quickly. Everything was explained to me clearly, and I was kept informed throughout the entire process.
The technicians did an excellent job servicing my car, and it was ready right on time. They even went above and beyond by washing it before returning it to me! I left feeling confident in their work and genuinely impressed with the entire experience.
I highly recommend this dealership to anyone looking for a trustworthy and top-notch team to take care of their vehicle. Theyāve earned a customer for...
Ā Ā Ā Read moreI had an absolutely terrible experience with Porsche of Englewood. I brought my vehicle in for a routine oil change on July 7th. During the visit, I was informed by the service advisor that my car had two oil pan seals leaking, despite never seeing any signs of oil leakage in my garage. Trusting their judgment, I authorized the repair.
A few days later, I was told the car was no longer leaking after āclose observationā and was ready for pickup. I took my car for a drive on beautiful Sunday afternoon, only to be met with a dashboard warning after 100 miles, stating, āoil below minimum, refill oil at once.ā To my shock, I noticed oil residue all over the rear bumper and passenger side quarter panel.
I immediately called the service advisor, who instructed me to bring the car back in. This time, I was told that the issue occurred because my car needed new spark plugs and a coil pack. Trusting their expertise, I agreed to have the work done.
My car was in their shop for two and a half weeks. Finally, the advisor called and assured me that the technician had driven the car for 30 miles, and it was running ābeautifully.ā I arranged to pick up the vehicle.
However, just 17 minutes and 4.2 miles after picking up my car, it completely broke down in the left lane of a major highway. When I got out, I saw a pool of oil beneath the car. I checked the mileageā25,324 miles. I had dropped it off with 25,312 miles. They clearly never drove it for 30 miles as they claimed.
I contacted the dealership again, and this time I spoke with the service manager. I had my car towed back to Porsche of Englewood. A week later, they called me and said my engine was damaged. To make matters worse, they informed me that I would be solely responsible for the cost of the damages, even though their previous advisor (who conveniently no longer works there) had assured me the car was running perfectly.
When I expressed my frustration, I was told I would need to ātest driveā the vehicle myself to ensure it was running properly. Isnāt that their job as the technicians and experts? In addition, they said the best thing they could offer me was a partial discount on a new engine which was about $102,000 (which they advised me that it was a very great deal for a GT3 engine).
This dealership offered no solutions, no accountability, and absolutely no help. Their incompetence left me stranded on the highway, and their customer service was downright appalling. I would strongly advise avoiding Porsche of Englewood if you care about your vehicle and your...
Ā Ā Ā Read moreš„ My Second Porsche ā Panamera GTS! š„
A dream car made even more incredible by the unparalleled service at Town Motors Porsche Englewood! šāØ From start to finish, this experience was beyond exceptional, and I cannot thank the Town Motors family enough for making this such a smooth and enjoyable process.
š Adam Solomon ā What can I say? The absolute best! š Adam has an unmatched ability to make the entire car-buying experience seamless and stress-free. He takes care of everything down to the last detail, working around my busy schedule to ensure the process was as smooth as silk. His knowledge, professionalism, and genuine care for customers are truly rare in this industry. Buying from him is not just a transaction; itās a luxury experience of its own. Adam, you are a rockstar! šš
š¼ Quentin Lamb ā Finance Manager ā The man who makes everything happen behind the scenes! š Quentin is the definition of professional, efficient, and incredibly kind. His warm and friendly demeanor made the final paperwork process an absolute breeze. Every detail was handled with precision, making sure I walked away with nothing but excitement about my new car.
š The Dealership Itself? Simply the Best! šāØ From the moment you walk in, youāre treated like royalty. The staff is genuinely welcoming, greeting you with warm smiles, eye contact, and impeccable service. The showroom is spotless, and every detail ā from the luxurious coffee station to the immaculate snack bar ā is curated to make you feel comfortable. Itās not just a dealership; itās an experience.
š If youāre considering buying a Porsche, do yourself a favor and go to Town Porsche Englewood. You wonāt find a better team, a more flawless process, or a more premium experience anywhere else. Five stars arenāt enough for this team ā they deserve a galaxy! ššššš
Adam & the Town Motors team, thank you once again! Canāt wait for my next Porsche adventure with...
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