Pretty Pawz Grooming — Attraction in Fairbanks

I called this place yesterday to get a quote. Spoke with a nice woman whom said shortly somebody would be giving me a call to schedule the appointments and get me a quote. No one called me back and today came and went with no call and they are closed until Friday. I will be looking else where, really wish they had the follow thru. After the owner left a response I feel obligated to respond since I am a business owner as well in this small town... your most basic form of success as a business owner is answering the phone. Is being able to properly communicate. Regardless how important you think you are or how amazing you think your business is, communicating should never be overlooked. New clients or not we all deserve communication. When I spoke with your employee I expressed im trying to get in asap even if I have to bring my dogs in one by one. She assured me someone will call me back same day. I waited two days trying to be nice. Your "weekend" is in the middle of the week. For you to compare yourself to a five star michelin restaurant is laughable because I bet they answer the phone. As a customer I'm allowed to give reviews without the owner thinking she can break apart my review as though I'm being petty for expecting a call back in the middle of the week for a...

We absolutely adore Pretty Pawz! Every visit leaves our dogs looking adorable and feeling so happy.

The entire team is fantastic! Skyler is a delight to talk to and always so welcoming at the front desk.

Our American Staffordshire, who usually hates having her nails trimmed, allows Sam to work her magic without any problem.

Azariah has gone above and beyond, offering helpful tips and advice for grooming our poodle at home, along with the best tools to use.

Our new poodle puppy was a bit nervous at first, but Azariah made her feel safe and loved right away.

We truly appreciate the progress reports and photos shared during and after each grooming session.

The special touches, like adorable bows, bandanas, and the little treat and toy goodie-bag, are simply PAWSOME.

We also love their grooming app, making scheduling appointments quick and easy.

Thank you so much, Pretty Pawz, for treating our pets like family and for all the care and attention you provide. We truly appreciate all your hard work in making our furry best friends feel like royalty!

We highly recommend Pretty Pawz to anyone who wants their pet family members pampered like queens and kings. They sure...

I have a french bulldog and a yorkie, least to say they can be a handful! Both of them also being rescues I am very nervous to drop my yorkie off somewhere. I have to say that the groomers did an amazing job. They were very friendly not only to me but also to both of my dogs. They were very clear, transparent and easy to get ahold of. They kept me updated, which was nice! I also want to add that they worked us in when they really did not have much space to do in their schedule. For that, a HUGE thank you goes to them. Our last groomer dropped us at the last second and Pretty Pawz was ready to help us out!! Both dogs came out happy, looking and smelling nice!!! The very kind lady at the front is very respectful and socialable as well. She was determined to find a way to get us in and we are thankful she did. The groomers came out to speak with me before the appointment to make sure they met all my needs, especially in regards to my frenchie's health concerns. I am very impressed and they will be our new go to for grooming!!! Thank you Prett Pawz for being so amazing and...