Aaron's Rental & Lease, as a company, is a good company to deal with if you're in the market for leasing merchandise. Despite the fact that you pay a significant amount for what you get, it is the price for not having to put the money up-front. However, dealing with the Farmington store is a joke. I have previously dealt with Aarons at a different location and had absolutely no problem, but the GM (Chris) at Farmington makes the hassle outweigh the benefits. He was previously an Account Manager that focused on collection of accounts that were past due, he has now transitioned into the GM position and still carries the terrible attitude into this position. He thinks that being the GM of Aarons makes his somebody. If you do decide to do business with Aaron's and you make timely payments, he will continue to harass you saying that you didn't make a payment until you prove to him otherwise. He also attempts to intimidate customers and exalt himself above them. I've spoken to many people whom have done business with Aaron's in Farmington that have ceased to do business (if not returned lease merchandise) so that they wouldn't have to do business with Chris any longer. He tries to intimidate people over the phone, but when you tell him to come pick up your merchandise and he arrives, he has nothing to say. He is definitely one that has absolutely no business being in management and has somehow been shoe'd in. Chris- being a GM at furniture store is almost a laughable position is the overall sight of things. Find a career that better suits you, like at a fast...
Read moreOrder the washer because ours went out and we live on the third story floor of an apartment and was instantly told that because we lived on third story floor apartment the gentleman didn't know if the manager would allow them to deliver it to us because we lived on the third story floor and they only have one delivery driver I said okay fine I'll help the guy if need be also got a reclining chair.... This was on Monday it was supposed to be delivered on Friday on Tuesday evening I had a family emergency come up and I financially couldn't afford to take this extra payment on on top of the family emergency so this has to wait I didn't think I had to explain myself why I was canceling my purchase and wanted a refund and the manager got snooty and an attitude and just being very very rude while I was in there doing the paperwork she was also very rude to the sales attendant that was working that handled my encounter while I was in the store that gentleman was very helpful polite and understanding and she came in and right away was being very ignorant rude ungrateful and unappreciated of the work that the gentleman had done and left on her desk waiting for her approval on top of giving him attitude for doing such job then when I cancel my order she wanted to get an attitude with me for canceling just thought everybody should know what kind of customer service...
Read moreEveryone that I spoke to here was so nice! Very helpful dispite the fact that they only had two of anything that I needed to purchase, so not the best selection but that was ok. I needed what I needed and what they had would do. Gave them my references which of course checked out perfectly so when I go in to sign papers and set up a time for delivery the MANAGER comes out and tells me that he would not sell to me because of where I work. No other reason. Just did not approve of my employer. So needless to say I will never, none of my friends or family will ever, and anyone and everyone that I have a conversation with will ever rent from this "establishment". By the way, I work at Sweet Leaf Emporium in Farmington. Be sure and come see us for any body jewelry, incense fragrances, candles, tie dye and tobacco as well as anything you may need to enjoy your medical...
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