I visited this place for the last months because the person who attended me moved from work place., to Hollywood nails and spa .. I asked about the woman who attends me all the time, the manager attended me and she began to speak bad of the worker in front of other people who were around there, really only I was going for the service of my nails without having this type of accident with anyone at all. I don't like someone have comments on their work actions. I think that is more intimate and related to their own workers. the manager insists on speaking ill of the worker. I answer that I just need to do my manicure .. she was very rude when I ignored it. I asked her if she was the owner and she said no. I replied that if you please give me someone to do my nails ... the manager has no education. the place and a person like that I really don't interest me at all .. i think there are better places where they serve me better and have professional education .. every time I visited this place apparently they change prices every week about the color change nail, just manicure. simple regular manicure. I am not interested in returning to Hollywood nails and spa ..
I don't know who you are and I don't care either ... I didn't even have to argue with a low class person like your manager ... and she wasn't a technician ... she said she was the manager .. I'll post this on all social media Facebook, snap etc ... so that society is more careful about going to that low-class place ... and I send a message to your manager that her has to go to take therapy classes to control her temper. Please do not reply ... I would appreciate it if you have an...
Read moreI initially came to the nail salon because of a gift card that I received. I've been here many times since moving into the area. For the most part I have received very professional and courteous service. Emily has been good to me, when I have a design in mind she can do it! I normally get a soak for 5-7 min before my pedicure starts(to really relax). This is my only down time as a mom. So, I do have wine throughout my service. However, I've never had a problem with a drink limit while I get my pedicure. Throughout the time that it takes for the $69 Happy Hour Milk and Honey pedicure it's about three glasses of wine for me (which has never been a problem). Today 5/12/22 was a different experience, they didn't allow me to soak my feet or get three glasses of wine. When I asked for my last glass they told me it was a two drink maximum per manager restrictions (Ricki was the manager that day). They don't tell you that and it doesn't state that anywhere on the form you fill out. The nail technician made me wait for Ricki but by the time he showed up it was time for me to go. Most people bring in their own beverages so I know the business is trying to cut costs with having a drink limit now. The last 20 to 30 minutes of my service I was left without a beverage (water would have been fine). On top of that I was rushed throughout my pedicure. To be paying almost $100 with tip for this type of service is unacceptable. I know times have been difficult throughout the pandemic but because of this I will be taking my business elsewhere. Most people work hard and are willing to pay a premium for great service. It's so sad that I now must search for a new...
Read moreTo start off my experience, please know I work in a restaurant and I am rough on my nails! I went to get the gel dipping powder and I've been here like 5 times before, EVERYTIME I get them, I ask for them to be extra thick and I explain I'm rough on my nails, but they crack or chip EVERYTIME! I recently went in and had tony, he did a horrible job! His massage was the only reason I left a tip. Because my nails had broke, I had to have one tip put on my nail, and he didn't even file it down. None of my nails are an even length, some of them are square and some are rounded. Some he filed too much on the sides so they're not as wide as they're supposed to be! I got the French dip powder and there's actually random red powder in them, there's black hairs, and they're SUPER CROOKED! Like, my thumb nail was straight going in and crooked going out. Tony kept asking me if I was okay and he was unsure of his work, even the lovely lady next to me getting her nails done saw my nails once they were done and said something about it and he laughed it off. I've always had to get my nails done every two weeks because the dip powder cracks when I should have my nails last a month, I will NEVER be back, especially after this visit, I don't even want to go back and get them fixed because he filed so much of my real nail away I would only have stubs left. Very disappointed, PLEASE don't go...
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