Roots Fort Worth — Attraction in Fort Worth

In all honesty, I could not have had a worse experience with Roots. I toured with the owner, Ambra, and booked a 100-person wedding in Jan 2022. She told me at that time we could have the ceremony upstairs, cocktail hour downstairs, dinner in the ballroom and reception downstairs after catering cleared out. I toured again in June with my mother to look again at decor placement and things. At that time, the venue manager seemed shocked we were having a 100-person wedding there. They emailed me later that afternoon telling me they could not accommodate my numbers for the ceremony. I had even emailed and confirmed my numbers with Ambra before I sent out formal invitations. I booked based on the fact that I could do all activities at roots. Ambra completely misrepresented her venue’s capacity, and I had to book an additional venue for the ceremony. From that point on, it was a nightmare. Ambra was not apologetic or accommodating after her blatant lie 3 months before my wedding. My groom overheard her telling staff I was difficult and particular at set up. She initially told me the reception would be outside and showed me where the DJ would be. Then on the day of, said the only place the DJ could be was inside with low music outside. The problem was there was nowhere to dance inside. So the only space to dance had quiet music. The groomsmen ended up pushing the tables aside after awhile so we could dance. It was overall pretty raggedy. It’s a cute venue, and it would be good for an event under 60 people, but dealing with the owner was not worth it. I’ve never been so disappointed in a vendor’s treatment of clientele. I wish I would’ve attempted to break my contract the second she told me she could no longer accommodate 100 and suggested I move my wedding to a “cocktail...

I could go on and on about all the issues from the wedding night. I spent the whole night just trying to make the wedding happen the way the bride imagined it. Even though Ambra was a 'month of coordinator' she left half way through and her own employee who replaced her (Janay) said she had only had the timeline for maybe 2 hours (the bride had been working with Ambra for months) Literally the bridesmaids were taking out the trash throughout the wedding. Some stuff was vendors, a lot was venue and coordinator. Even if we had to bus our own tables, they could have had boxes ready or somewhere to put stuff? I was in my dress carrying like 10 glasses and the Janay had me tossing everything in the office because no one knew where to put anything. I'm over it honestly. The bride had a good time and guests seemed mostly unaware, that's all that matters. What it comes down to is no, I would not recommend this...

As soon as I saw the venue I immediately fell in love. The building has of course been updated but still kept its historic charm. We had a New Year's Eve wedding at Roots and it was absolutely perfect. The location was perfect for our holiday wedding. All of our guests went on and on about how cute and unique the layout was, and it comfortably held 80 people including us. I didn't want a huge wedding, just big enough for all of our close family and friends. Ambra the owner, and her team were a breeze to work with. I did not have a wedding planner, I decided to do everything solo and they were very accommodating to work with. They helped with all of the layout designs, and on the day of they were there helping until after the ceremony. Our night was flawless and we had so much fun! Thank you so so much Ambra...