Pleasure Pier 5D Theater Ride — Attraction in Galveston

WARNING.... if you come down here on vacation, the hours of operation is only Fri-Sunday. Their website it is very hard to find that. We bought our tickets on Sunday via website and was planning to go to the pier Monday night. Closed. We called, no answer and their mailbox is full and you can't leave a message. Then we looked at their website again and finally figured out how to find the hours of operation. It's not like normal people do and list it. You have to go to the calender and pick the date you want to go, then far to the right of the page you see it. There are NO refunds. Even if you planning on going to the peir Sat and the power goes out they close the park, no refunds even though it was their fault. If you bought your tickets a head of time " you have 30 days to use it. If you buy on a date 27th then you have 3 days to use. So to get the 30 days you have to buy on the 1st of the month. Very Shady and a terrible way to treat their buying customers, so we...

Definitely wasn't worth the $50 for the three of us. It was about a 20 minute experience and I wish I could have had my time and money back! So this experience is definitely for LITTLE LITTLE kids. Our kiddo is 11 and it was just appalled by second hand embarrassment of this attraction. The shark experience was just terrible and there was no warnings that you're standing the whole time and the floor moves on you a bit. I have a leg injury so this definitely hurt me. The underwater experience was more of a fake roller coaster ride, all with really bad videos and cheesy conductors who are reading off of a paper. The whole thing was just incredibly forced and could tell the employees hated their jobs. We did not look into this place before deciding to attend, which is our bad. Also, it was incredibly dirty, smelly, and the 3D glasses look like they have never...

Keep expectations very low and you'll enjoy it. I don't say that to be funny, just don't expect a Disney type ride or anything. Smaller kids, maybe 3-8 will enjoy it. If you pay $5-$8 you'll have gotten what you paid for. Don't pay more than that. Workers were not rude, more so just very unfriendly. This ride does not deserve to have a billboard hyping it up to be something it is not. Shark: We went into the first room, standing only, no seats. The feature was maybe 5 minutes long and only exciting for my 8 year old. My older ones, 12 and 17, literally said, "that's it?" Then you move to another room with seats. The feature there is an arcade style, moving seats ride, in a mine cart. Maybe 5 -10 minutes. Actually the moving seat ride at Main Event is waaay more fun. Manage your expectations and your very small kids will...