Eclipse Computers Inc. — Attraction in Goldsboro

My experience, while somewhat circumstantial, was horrible overall. I was left in the dark for two weeks before I finally got my computer back, and it wasn't until I got home that there were numerous problems that were never communicated to me, and that I had to call back in order to be told. First and foremost, my hard drive was damaged beyond repair when I brought it in, and the person and the counter "forgot" to tell me this while I was there. Not only that, but the hard drive they replaced my old 1TB one with was 250GB, which is something I'd have liked to at least know about, that way I could at least have a say in whether I'd like to pay for a better one.

In addition, I found out that they installed a free trial of the premium version of Malwarebytes without my consent, which is a problem because a "free trial" version of a "premium" antivirus is what rendered one of my old laptops unusable by installing bloatware and causing other problems that I couldn't fix at the time.

I don't have anything against their services, but they didn't communicate a thing to me, and this lack of communication has caused even more grief on top of losing over a year's worth of data and projects. I just hope they can get their act...

My asus laptop had a charging shortage and eventually stopped working. I went to Staples to see what they could do. After testing several universal chargers on it and only having them work when the laptop was propped a certain way, they told me that I would most likely have to replace the mother board or get a new computer because they were unable to change the charging port without changing the mother board. This would've cost me the same amount it would have cost to buy a brand new laptop. Almost $500! I found eclipse and they told me this problem was common among my computer and that they could fix it for $30-$90! They even gave me a box of universal chargers for $50! So I can always have a charger whether I decide to get a new laptop or not. WOOOOOOOOOOW! The people here are life...

Has a very small selection of computer parts on hand. They don't seem to carry the more popular brands such as Asus, Corsair, MSI, EVGA, ect.

I purchased a power supply from them, and it turns out the CPU power cable was a few inches to short to reach the cpu power slot on my MSI z97 Gaming 5. No big deal, I figured I would just drop by the store the following day and exchange it. The didn't have anything on hand and I had to pay a 10-15 percent restocking fee.

While they were in the back I could hear one of the managers/ owners talk mentioning that the cables came in a stock length and I was doing something wrong.

Well I returned it, bought an EVGA 600B and what do you know, this "stock" length magically fit my computer this time around.

At least the return process...