I will never go through this company or recommend that anyone get cable or internet through Cox my bill was supposed to be a certain amount but every month it was more and more I called and called to try and straighten MY bill out even talking to supervisor and was told that they couldn't do anything so then I ask to have my phone and my cable package dropped down to just the basic and was told that it would cost me more for less options and my final bill went from a little under 200 to over 600 this company should be charged with fraud not sure how they keep screwing so many people and get...
Read moreBeen trying to get my mother's service straightened out for some time, she is in a nursing home and has Dementia. She just has been placed there so her old apartment had the service. I live in another state with POA they said I had to bring the paperwork into the office in order to return the boxes. They could not accept the boxes from my brother. They would not let me fax it or email it to them. Not very service friendly at all. Can't fax or email! And they have offer internet service???? Wow! Not happy at all with COX. Stay away and find a...
Read moreWhen you tell them that you don't need a technician to come out the people who set up the appointments will tell you one has to come out if you're going to use their internet they will be there for about 5 minutes on your bill you'll get a $75 charge when we started the process of getting internet with this company did they tell us there was going to be a service fee. There needs to be a better explanation of what's occurring when you're trying to get internet with this company and what your first bill is actually going...
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