MirAno's Barber Shop

I have gone to this barber shop for over 5 years and I hate to say it I am extremely unsettled how they treated me. I made my appointment for 10:30 and I was driving back from college from two states away and during my drive to there I missed my appointment. I am not one to text and drive on roads like 95 and 295 so I was not able to text or call. Next thing I know I get a notifcation they charged my card the full amount for the haircut. Confused I call them and try and find out why I was charged the full amount. No where in the cancellation policy is it stated that you will be charged 100% if you miss the appointment. They only state you will be charged up to 67%. One would imagine if this is in their cancellation policy, it would be stated with everything else in the policy. One would think. I called and asked what was happening and was immediately greeted with disrespect by I would presume Max who I had an appointment with. I am absolutely shocked with how he talked to me and how little he cared at all. I said I never want to come back here after this and he said, "Good, We do not want you back." I find this extremely unprofessional. I always enjoyed getting my haircut here with Corey for the longest time but now I never want to come back and will never. I have never been talked to by someone like that from a company ever and enforce a policy that is not listed for anyone to see. I feel completely scammed by this place and I feel like a fool for ever recommending this place to anyone. I highly do not recommend this barber shop to anyone anymore, they make it seem like they care on the outside when in reality they could not care less about you and really only care about profit at the end of the day. I see now why other companies have said bad things about them, truly makes sense now.