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Truman Trail State Farm Agency is the real deal! From the moment I walked in, I knew I was in good hands. Let me introduce you to the rockstars behind the scenes:
🌟 Austin: The insurance guru with a sense of humor sharper than a tack. He'll have you laughing while making sure you're covered from every angle.
🌟 Anna: The friendly face you want to see when dealing with insurance. She breaks down complex terms with ease and leaves you feeling confident in your coverage choices.
🌟 Celeste: Patient, diligent, and always ready to tackle any insurance challenge that comes her way. She's like a ninja, silently navigating through policies to find you the best deal.
🌟 Jennifer: The problem-solving pro who never backs down from a challenge. She's like a superhero, swooping in to save the day and your coverage.
🌟 Truman: The man with the plan and the expertise to back it up. He's like the captain of your insurance ship, steering you through the waves of options with ease.
🌟 Madi: The glue that keeps everything together. With her organizational skills, she's like the conductor of a symphony, ensuring everything runs smoothly behind the scenes.
With this dream team on your side, you can rest easy knowing your insurance needs are in good hands. Give them a call – you won't be...
Read moreI have been with this agent for a few years. I have experienced lack of care and lack of follow through. I have been with State Farm since the 90s and have always had wonderful agents. I was scheduled to receive a loan check over two weeks ago that was supposed to have been mailed. I never received it in the mail I would call in and be told that Truman would get back with me. Most of the time they don't answer based on caller identification so I would block my number to get an answer. I went in this morning to follow up on the loan check and was told that he would cancel mailed check and print me one. I proceeded to ask that my agent be charged and I waited for some time and of course he tells me that it will take some time to cancel the mailed check and that he put in agent change request and that I can pick up the check there. He knows that I drove an hour to correct the situation. Today's experience only emphasizes the pettiness and lack of care. I was assigned this agent by a former agent because they wouldn't be dealing with insurance any longer. This has been the worst agent ever. There is no way to make a dissatisfaction claim with State Farm so this is my only platform. Please, be careful in your selection. I pray that he and his staff will be repentant of their...
Read moreAs a native of Tyler, Texas, I have long found the process of securing car insurance to be a frustrating and cumbersome experience. However, all of that changed when I had the privilege of working with Truman Trail – State Farm Insurance Agent, Corwin Arceneaux. From our initial interaction, Corwin demonstrated an exceptional level of professionalism and expertise. He worked tirelessly to tailor a policy that was not only comprehensive but also reasonably priced, taking the time to understand my unique needs and providing invaluable guidance throughout the process.
What truly sets Corwin apart is his genuine commitment to ensuring his clients’ understanding and satisfaction. He did not simply secure coverage for my vehicles; he meticulously walked me through the details of the policy, ensuring that I fully comprehended every aspect of it. In my 27 years of life, I have never encountered a more personable, knowledgeable, and attentive insurance representative. Corwin’s dedication to his craft and his clients is unparalleled, and I would wholeheartedly recommend his services to others without hesitation. In fact, I would refer a thousand people to this branch because of the exceptional experience I had...
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