Pawn Chicago — Attraction in Jefferson Township

I've never been in a pawn shop in my life. Upon entering, a lady greeted me. She was very welcoming, professional and helpful. Her name is Marguerite. She extended her hand and shook my hand and introduced herself. She made me feel very comfortable (I was a bit nervous not knowing what to expect).

We proceeded with our business transaction. I brought in a brand new Bissell steamer (for hardwood floors and tiles). It was in its original box (box was never opened before). I wasn't sure if I could sell this item or not. It was an older model. Even though it was brand new they did not purchase this item. I appreciated their honesty.

She explained the process of how they do business. That is, how their pawn shop works, which I appreciated. They purchased the guitar from me for only $40 (I was hoping to get more $$ but this was not the case). I remember I had a 14-karat gold snake chain necklace doubled up and wrapped around my ankle. I removed it and asked, "What is this worth?" She said, "$60." Although I knew it was worth more (since gold has gone way up) I took the cash. My goal for that day was to get at least $150, but I walked out with only $100. Nevertheless, I was OK with what they gave me (they have to make a profit selling the items -- I get it).

I needed to make $100 to pay off a speeding ticket. I didn't want my husband to find out I got a speeding ticket. LOL (From the Pawn Shop I went directly to the facility to pay-off my speeding ticket). EZ come! EZ go! LOL

The pawn shop is very clean and very well organized. I appreciated that they showed me, on their computer, what an item is worth or what an item sold for at eBay. I found the people who run/own/manage the pawn shop to be very honest and transparent. They provided me with facts, and made the transaction very easy.

They asked me, upfront, if I wanted a loan or if I was there to sell. I said, "I am interested in selling these items. I do not want or need a loan." The transaction was done in a small private room behind a glass door and glass windows.

MARGUERITE was very helpful, professional and made my experience easy. I ended up giving away the Bissell floor steam cleaner to a CTA Bus Driver who was inside the pawn shop. I didn't sell it, but was happy to give it away to someone. The reason for my 4 star rating is because they do not have a parking lot. It is street parking only, and "Pay to Park." There is a parking lot 1-block away on the west side of Central Ave (South of Belmont). Two days later, Marguerite left a voicemail thanking me for being a new customer. This is customer service that goes above and beyond. Wow, impressive!

Parking is FREE in the parking lot. I managed to find a legal parking spot on the side street behind Tony's Finer Foods. DO NOT park at Tony's Finer Foods -- I saw someone's vehicle getting towed...

Greatest pawn shop ever! Very fair with their prices in buying, loaning, and selling. Not to mention you'll find items here you won't find anywhere else. They have the typical jewelry and electronics like other shops, but what I love the most is the nostalgia. There's vintage toys, comics, and memorabilia from as far back as I can remember all the way to as recently as a few months ago. And these days it seems "nerdy" stuff is more popular than its ever been. I have a collection of comics, including a graded copy of amazing spiderman #1 in good condition that I would never part with. Till I found this shop my only options would be to sell it if I needed cash, but because of what items this shop specializes in I know I can go get a loan anytime I need and not have to worry about loosing my most treasured comic book. All the employees I've dealt with have been more than helpful and willing to work with the customer to make everything as fair as possible on both ends. Most pawn shops just try to rip people off and profit as much as they can without looking out for the customer. Not these guys. They are truly above the rest. I can't stress enough how great this place is, I hope they stay in business for many many years to come and I'm looking forward to doing much more business with them in the future. Thank you pawn Chicago, you guys are...

I’m not one to leave reviews, simply because I think it’s a waste of time, but for this business, I feel that it’s a MUST!!!

This is a family owned business and is by far, hands down, THE BEST pawn shop in Chicago. There’s no comparison to this pawn shop. They understand that you’re there pawning your items and taking out a loan for a reason. I’ve had terrible luck throughout my life and have had to pawn many things. I’ve gone to other pawn shops and have only had the 30-day period. Recently I’ve lost my job, but fortunately got hired very fast somewhere else and Marguerite (I believe I spelled her name right) understood and took into consideration what was going on in my situation. She extended my loan and was VERY understanding. I give every single person here 5 stars individually and as a team. Thank you so much to the family at Pawn Chicago, you’ve put me at ease with the thought of my stuff being safe and not sold off because I couldn’t meet my deadline. I will always go to Pawn Chicago if I have any items I need to sell,...