RepairBar LAUREL — Attraction in Laurel

BEWARE!!!! This is a Fraudulent Business & do not recommend to anyone. You are better off taking your phone to an authorized dealer for similar price & repair warranty.

We dropped our two Iphones (X max & 12 Pro Max) to be repaired on Saturday (9/21) which both needed the back part replaced. Only one could be serviced same day (Back part replacement only) and the 2nd phone needed more time due to both sides (Front & Back) needing repairs.

Without our consent and knowledge, for the same day service phone (IPhone 12 max) - they replaced the front glass that had no issues when we dropped it off and our only request was to repair the back. Upon pickup, we only checked the back and the business owner failed to disclose that the front was replaced unbeknownst to us. We noticed it on own after leaving the store based on Front color quality and device notice under Settings which Apples notifies you that a non-genuine part was used. We immediately contacted the business owner and returned to the store to which they admitted the Front screen was damaged during the back repair but we were never informed of this in the first place. Prior to pickup, they called us requesting we need to pay in cash because thier credit card machine was down - Another Con tactic in my opinion.

The 2nd phone (X max) which was with them for 2 days despite our $95 deposit charge had not been repaired at all. The owner claimed they had to revert it back to the original state because of our complaint within the 45mins of us in the store however but they had the phone for two (2) days claiming they needed more time. I requested for a refund since my IPhone X max was returned to me in its original state.

I truly believe they take workable parts from phone to resell or use to repair another phone hoping customers will not notice. They are not trustworthy with bad customer service and the owner offered no viable solution knowing they caused more harm to our phones than when...

BEWARE !!!! DO NOT TAKE YOUR PHONE HERE ITS A SCAM. I should’ve went with my gut but I like to give people the benefit of the doubt. I tried to get my iPhone 11 black screen fixed and a latino male at the register told me the price would be $90 and that I would have to pay beforehand. I should’ve known it was a scam because of how the place looks (it looks terrible and unprofessional by the way) and making me pay beforehand but like I said before I like to give people the benefit of the doubt plus I was zealous to get this phone fixed. So I’ve waited outside the store for about an hour and I get a call from another guy (caucasian male ) and he told me that he can’t get in my phone because there’s an apple lock on it and he needs my password. So I went in and put in my password but the phone wasn’t registering what I was putting in so he told me that it could be another issue and to give him an additional 30 mins to figure it out. So I’ve waited and then he called again and told me that he probably would need to keep it overnight and ship it to their store in VA to get it fixed and that it should be good to go by Monday. That sounded preposterous to me because how are y’all a phone repair shop and don’t have the competence to fix a simple black screen. So I’ve told them I’m good I’ll just take my phone back and get my refund. Apparently they don’t give any refunds which is something they should’ve stated prior but they’re not a thriving business so they have to finesse people out their money. My advice for this shop is that y’all need to stop trying to scam people and maybe y’all would receive more consistent clientele. It’s stupid to do that because y’all are losing customers moving like that, use...

These people are robbers Arrogant and highly unprofessional. I took my iphone 12 pro max (change back glass only)and iphone Xs max (change back glass and fix the front touch screen)for repair. They charged me $140 for the back glass (12pro max n $130 for xs max and additional $95 to diagnose the front screen. Came back after a couple of hours as the told me,and paid cash for the pro max($140) as they said their machine wasnt working so i should come with cash. I picked up the pro max and was told to come back on Monday for the xs max as they needed more work. Got home noticed my screen wasn’t the same way it had blue ink on 2 side( internal screen) it showed “unknown part” in the display part under settings and also the brightness and color resolution was off. I called them the next day and was told to bring it in on monday. Get there on monday and was asked to call the manager which i did and he told me they mistakenly broke my screen while fixing the back. Not sure why he said he had to open the screen to fix the back, but okay. He now says there is nothing he can do about it. Now i cant take the phone to apple to upgrade to a new phone as it shows “unknown part”. Even to get back the other iphone was another long story, the associate at the store finally handed it to me after and hour with no work done on it and was charged $95 I was soo frustrated and he said i could call the cops or he can which i agreed to and he called the cops.i waited for more than an hour the cops didn’t show up so i had to leave and go about my business. If you are wise avoid them. Atleast learn from my experience. This wont be the end as i will take the matter up...