Museum of Discovery — Attraction in Little Rock

If the supervisor would have taken care of our students and responded to my first email, I would NEVER reviewed this facility. Today, September 26th, our third grade students attended the Museum of Discovery for a field trip that is scheduled EVERY YEAR. I am writing to formally express concern regarding the recent field trip experience our group had at the Museum of Discovery. Our school had scheduled this trip in good faith, expecting the same level of accommodation and educational engagement provided to other schools. Unfortunately, this was not the case. Upon arrival, we were informed that our group had not been properly scheduled. Instead of the planned experience, we were only permitted a “courtesy” two-hour walk-through. This was extremely disappointing, as our students had been looking forward to a full, meaningful visit. They deserved the same opportunity for learning and exploration as any other group.

Additionally, the treatment we received from the elderly lady (Beth) at the front desk was unacceptable. Her manner was rude and dismissive, and she did not attempt to assist us in resolving the situation or making the best of our limited time. Rather than feeling welcomed, our students, staff and parents felt as though they were a burden.

Our children deserve equal treatment and respect, regardless of what school they attend. We expect that field trips to your facility provide the same enriching experience for all students. This incident left our group feeling undervalued and unfairly treated, and it is not reflective of the educational mission we believe your museum stands for.

I respectfully request that this matter be addressed so that future visits from our school or any school are handled with fairness, professionalism, and courtesy. We hope to continue a positive relationship with the Museum of Discovery, but this experience must be acknowledged and corrected. Blessings, One...

Do you want to visit a place that is a valuable asset to the Little Rock community? Do you need a place to visit that will let your littles have a place to wonder and explore, but also be able to accommodate the older children and even adults? The Museum of Discovery is all of that and above. The Museum of Discovery in Little Rock, Arkansas is a fantastic place for both children and adults to explore the wonders of science and technology. From the interactive exhibits to their focus on STEM, the engagement it can help create is something for every age. I took my 4 year old and was in amazement at the wonder and excitement this place brought him. The newest areas that are geared towards his age are also the epitome of what makes up Arkansas with a wildlife and outdoor feel and play to the room. We were there for about 3 hours and my son was still engaged in it all.

If there are any negatives, it would just be that it does get relatively busy on the weekends.

Tips for your visit:

*Consider weekday visits: To avoid crowds, consider visiting during weekdays or during off-peak hours. *Check the schedule: The museum often hosts special events and workshops, so check their website for upcoming programs. *Allow plenty of time: Plan to spend at least a few hours at the museum to fully explore all the exhibits.

I highly recommend a visit to the Museum of Discovery if you're in Little Rock. You won't be...

The reason I left such a low star review was because of its lack of exhibits for children under the age of 5. They have a room that is labeled for children under age 6 but everything in that room was dominated by exhibits that was clear only ages 4 to 6 could understand and use. We brought my daughter here in hopes that they had interactive exhibits that would reach her level but she was unable to enjoy the exhibits because 1. They were too advanced for her age group and 2. Exhibits were unable to be used by younger children due to being available to older children. For example, my little one who is 2 years old, was playing with stuffed animals in the doctor exhibit and was on the floor, she is smaller stature and shy but was sharing with another small 2 year old (the mother and I were chatting) when a older child, estimated age is 5 or 6, walks straight over my child and the other woman's child, knocking both over and snatching the toy. Looking for their parent to intervene because I don't discipline someone else's child, it's not my place or business, I notice there isn't many adults around because they are just letting the older children handle themselves. So my advice and review is that the younger children should have had a room dedicated to their small being and mindframes because what happened could have...