Dignity Health - St. Mary Medical Center — Attraction in Long Beach

I was admitted into the hospital after my third visit into the ER. I had previously gone to Urgent Care Clinic in Long Beach and was diagnosed with flu like symptoms, tested for Covid and Flu and given ibuprofen for my headaches and 102° degree fever, which at that point I had been suffering for 3 days.

The first visit to the ER was on Saturday, the 26th of April. I was diagnosed with the same thing: flu-like virus because of my fever, headaches, and body aches, but I had no cough or sore throat and they sent me home with same ibuprofen and Tylenol in between the 8 hr dosage.

I returned to the ER on the 29th because I noticed a yellow abscess on my right tonsil, and I was coughing out blood with phlem and was vomiting. They did urine and blood tests, and I was really dehydrated at that point with a fever every day for over a week. I was prescribed 3 Congestion medicines (pills, syrup solution and nasal spray) which did not help much. And also some antibiotics because I was diagnosed with strep throat this second time and sent home. No nausea medication at all.

Third time in the ER was on May 1. This time I came back because no amount of ibuprofen or Tylenol could give me relief to even sleep for al couple hours every night. Later, I developed Jaundice, probably because of the Tylenol that was damaging my liver. I was finally admitted into the hospital that day and given some IV drip for dehydration and more blood work. Covid and flu test were negative. I found out later even because they never told me. Three of the doctors interviewed me and told me the testing didnt show much other than liver activity going crazy. They suspected infection of some kind but didn't know what it was. The second day May 2, is when they started another round of different antibiotics (Doxycyclin) for atypical infections. That's when the headaches and symptoms started subsiding. I just found out that I had a Typhus Fever infection from flea or mosquito bite.

The nurses, x-ray, and cat scan techs, cleaning staff, cafeteria servers/staff and assistants were all nice and attentive to my care and well-being.

The only true complaints I have about my stay were:

The horrible tasting water because I needed it so badly!! It tasted like tap water with chlorine. 😓😓

*The outdated bathroom facilities in the room (620). Water faucet was hard to open and fully close and didnt have an aerator so water splashed everywhere. Same goes for the toilet. Water would splash and over the seat, floor and door were I had my towels hanging. NOT GOOD AFTER GOIN #2 with a possible C Diff. Infection that is really contagious thru fecal matter...I had to step out,close the door, and take the towels out every time.

*The food could be better and some dairy free options added. I wanted to eat the oatmeal with some almond milk or the like but was not possible. They changed my diet to fluids only and its was nice having lemon with my broths. Also, the juice options were great but could have some orange juice too. Doctors told me I could have some solid food after the second day, but there was no communication from their part to staff, so I was just given broth and ice tea or juice.

My fiancé saved me by bringing some food for those days 😍😍😍.

I thank everyone 🙏 who helped me at the hospital during my stay and didn't give up to find out what was wrong. I truly appreciate the attentiveness most of the staff had with me, especially the cleaning and cafeteria staff that were so nice. The doctors as well answering all my questions and giving me updates every day.

THAAANK YOU ALL FOR KEEPING ALIVE!!...

I left a previous good review of this hospital but I want to correct it. Although there are good doctors and most of the nurses are great here, this is for me is overshadowed by the fact that I did have a really bad nurse and CNA. When I was in this hospital for 2.5 months last year, I had experienced the most traumatic event of my life. I was in a coma recovering from brain damage and various surgeries. I was confused and disoriented. Initially I didn't know why I was there and I must have asked a million times before I actually realized what had happened to me. A coma and various surgeries are traumatic init of itself. One nurse I had that was predominantly the one assigned to my care during the night shift was incredibly disrespectful and in my opinion abusive. I have PTSD. I live with flashbacks of this nurse everyday. She would come into her shift and I could tell she just despised her job. I tried saying thank you every day to her but nonetheless she was very rude. She went as far as to calling me disgusting when she had to clean me up. I was bedbound and couldn't walk because after a month in a coma I lost all muscle mass and ability to care for myself. I had a surgery for a DVT in my femoral artery. The incision was in my groin. I and for some reason I felt SEVERE pain in my lower leg and when I told the nurse and CNA to be careful with me, they intentionally were rough and the nurse punched my foot because she thought I was lying. My pain was disregarded. I had severe muscle contraction indictive of nerve damage and they failed to run any nerve conduction test. About 5-6 weeks after my initial DVT surgery and after two weeks of nonstop complaining of pain, I finally demanded and ultrasound for my leg and sure enough I had developed a second blood clot. The lack of empathy from the people that took care of me is astounding. I am fundamentally a different person. I am distrustful of doctors and I have chronic health issues. Doctors appointments are highly distressing for me. One day that nurse and CNA will grow old and need medical attention. I hope they recieve the same care they give others. I hope they get restrained when they are confused and recovering from brain damage and accidentally remove an oxygen monitor on their finger the way I was restrained. I hope they get spoken to rudely when their vocal chords are paralyzed from being trached and they cannot even speak and defend themselves. This nurse would come in and just restrain me the moment she walked into her night shift. This all for removing an oxygen monitor maybe once or twice from my finger. Despite me being a very calm compliant patient.

Previously I was left a phone number to contact in regards to this matter. This phone number just goes to voicemail anytime I tried to call which was probably a handful of times and their voicemail is always full. Please avoid...

A few years ago, my daughter had an appointment. She was feeling ill that day and her regular doctor was not present. But there was another doctor in the office. As my daughter and I got to a patient room. We waited for fifteen minutes, the doctor finally arrived. He was an Asian man, average height (5"6-5"8), and dark skinned. He talked to my daughter unusually how an adult should talk to a child. I was suspecting he was a pedophile because he was asking if my daughter have a boyfriend, if she had done sexual actions with someone, etc. I was so upset. As a parent, I would not want anyone to go through that especially a child. She was a very innocent 11 year old that time. After a few questions, he asked my daughter to lay down on the patient bed and checked if she had pain on lower abdomen. But my daughter had no pain there neither asked her first if she had any pain in that area. So, why would you just continue checking there. I noticed he started to move his hands lower and quickly my daughter had moved away. She looked uncomfortable and I am very disappointed that I met that doctor and that my daughter had to go through something like that. I could not believe the way that doctor acted around my daughter. A doctor should be professional.

A month ago, my mother had a doctor's appointment at 8:30a.m. she was in the clinic at 7:10a.m. Apparently, the clinic's door was left unlocked but there were no nurses in the clinic but three patients already waiting. About fifteen minutes later, one nurse finally had arrived and was surprised that there were patients already in the clinic. Many waited in the lobby and a few more nurses had arrived. The doctor had arrived around 9a.m. The clinic was so full and others had to wait outside or make-up another appointment. The nurses were having a conversation talking about love life, marriage, high school past relationships, etc. My mother was finally checked up at 11a.m. before she was done, she had asked the doctor for a medicine and to have it re-filled at a near drugstore. For four days, there was no doctor recommended medicine at her drugstore for her. My mother called the office of where she had her appointment but they would always hang up on her saying that they are currently doing something. They couldn't even hear my mother say, "hello" yet. My mother decided to call me and ask me to call the office when I am free. After half an hour, I called the office and a female nurse had picked up the phone and said, "hello" and I was going to reply till...