Furniture World NW — Attraction in Lynnwood

This is the last place I would ever go and recommend anyone to buy. I went to Furniture World in Lynnwood and there are two people (one lady and one guy). When you enter the store you are on your own and look everywhere to find a place that you are looking at. Finally we decided to buy from them and they said within 2 weeks at max the furniture will be delivered.

Now, after more than 1 month they said finally my furniture was delivered to their store. Now, they say it will take another 1 week for them to deliver that furniture to my apartment. On top of that they charged me $99 for delivery. The distance from their store to my apartment is hardly 10 minutes. How can you charge $99 for delivery and keep your customer waiting ?

They never feel the guilt which is the worst part. If I could I would have given ratings in negative.

Worst worst worst place to go and order something. I absolutely hate the shopping...

This was my first visit to Furniture World. I found the sectional which I have been searching for, but it had to be ordered. It has now been delivered and is exactly what I wanted! The customer service I received from Brandi was exceptional. Brandi listened to what I wanted, and helped me accordingly. She was knowledgeable, patient, friendly, professional, and provided a textbook example of what customer service should entail. Jim, the owner, did the same. He took the time to answer additional questions and provide feedback for potential future purchases. We will definitely be returning to this store. The sectional I ordered is above and beyond what I had hoped it would be. The delivery drivers were friendly, knowledgeable, and did an excellent job as well. A special thank you to Brandi. Please see that she is recognized and rewarded for making this such a pleasant...

Brandi and Jordan were awesome! I was in a pinch had to find a couch and bed for delivery in 1 week and they made numerous calls to find what I wanted and get it delivered on time. I even called kn a panic on the day od delivery because i got my apartment keys and when I walked in, it was set up completely opposite of the one I toured so I had ordered the wrong side chaise sectional!!. Brandi was fast on her feet and switched out the floor model with the wrong one on the truck before they came to deliver and set up. They're hands down best furniture company I've ever dealt with and great prices. The HUGE couch I got for 688 was down the street at another place for 850! Don't shop...