Went with my wife and I had an awesome massage with Kay but my wife unfortunately was ripped off. She told the front desk she wants to add on the heated treatment which wasn’t communicated to Curtis her massage therapist. No big deal we weren’t charged for it at the end and I guess we need to communicate what we wanted directly to them but I wish we were told we needed to do that. The BIG ISSUSE though was my wife only got about 35-40 minute massage when we booked and requested a 50 minute massage and paid for a 50 minute massage! Curtis totally ripped her off! Her and I both got to the table at the same time at 10:10ish and I finished at 11:02am and she finished at 10:45-10:50. I paid over $300 for a couples massage and he couldn’t even give her the time we paid for! My wife just had a child has been having a hard time and I decided I wanted to treat her to something special and we pay $300 and can’t even get what she asked for or what we paid for! I personally had a good experience but I gotta say seeing how disappointed my wife was being short changed has left a pretty bad taste in my mouth and I don’t think I’ll be coming back here.
UPDATE:
The Now reached out to us and were so understanding and kind. The manager offered my wife a free massage for the trouble and we’re so delighted. Thank you so much The Now team for caring and making this right. We will be getting our massages exclusive at the Now...
Read moreOn a whim, two weeks ago, I decided to treat myself to a massage. It had been years since my last one. I found The NOW Massage on Google and because it was close to home, decided to give it a try. I love the decor and aesthetic of the facility. The crashing waves soundscape playing on the speakers is a nice touch. Definitely helped me relax. My masseuse was Curtis. He did a wonderful job of understanding my needs, using the right amount of pressure and listening to my body. He immediately recognized the tightness in my shoulders and neck and worked to relieve them as best as he could. Curtis suggested a follow-up visit to work these muscles even further. I completed that service today. Curtis used additional modalities and adjustments in this service to really concentrate those muscles. I definitely left feeling better than when I arrived. He even suggested a stretch I can do at home to help keep the shoulder muscles loose. I appreciated that. So happy I purchased the monthly membership. I’m already looking forward to my next...
Read moreFrom the moment I walked in, the aromatherapy and welcoming atmosphere immediately set the tone for relaxation. The ambiance was absolutely everything – it truly enhanced the overall experience.
Quiana was amazing! She made sure to ask about my preferences, and her technique was spot on. I opted for the Now Massage and Gliding Cupping, and she worked wonders. The pressure was just right, and I could feel all my stress and muscle tension melt away.
My husband also loved his deep tissue massage—he actually fell asleep, which says a lot about how relaxing it was! The entire experience was top-notch, and I’ll definitely be returning soon for an 80...
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