The Cosmetics Company Store — Attraction in Monroe

I have always loved the Cosmetics Company Store in the past, but this location is never open when the rest outlet mall is. I've tried to go to the Cosmetics Company Store at Premium Outlets 3-4 times in the past few months, each time on a Saturday afternoon when the outlet mall is open and busy. Every single time I have gone they are closed. Every time I approach the door, it is locked and there is a sign on it indicating some reason they are not able to open that day.

Today--again--they were closed during normal business hours., This time it was for inventory, in the middle of one of the outlet mall's busiest times of the week. I wish I could say one could check their hours on their Google listing, but their Google listing indicated they were open today. I hope others have better luck, because I think I've given up on...

Two weeks or so before Christmas, I went to the Cosmetic Company store located in Cincinnati’s premium outlets. I have been attending to these stores for a while, but even though the one in Cincinnati is my closest, I stopped attending because there was a blond male who would make my experience extremely uncomfortable. He would not give me my GWP, would say that things were limoted when they were not, and was simply not happy to see us. And we used to buy 400+ every visit. Happy was my surprise that they had now a new staff, and due to the Christmas holidays they even had some type of activity that asked us to sing a Christmas song!! They were super helpful, kind and even gave us some samples!! We left with such a big smile and we will of course return!!

Thank you Katie, Kim...

This store needs to be permanently closed if no one is ever going to show up to work or answer their phones. It’s a running joke at this mall that no one knows if this store is actually open or not, since the lights are always off and a sign is always on the door saying something along the lines of “away for lunch, will be back soon.” No one is ever back. If you’re incredibly lucky you will actually be able to speak to another human being on the other end of the call, but 9 times out of 10 you’re not gonna have anyone pick up. I don’t even bother stopping by this mall anymore cause I know the lights...