Rally House Miracle Mile — Attraction in Monroeville

Everyone was very helpful. I called ahead to make sure the items that I wanted were available & they held them for me. The big complaint I have is that Gift Cards if not used within 30 days, $2 is deducted from the total of the card. This is not told when purchasing the gift card and only stated on the back of the card. This is ridiculous. If you don't use the card within a couple of months, the whole amount would be gone. Bad Customer Service. You already have the money for the card and it's not deducting anything from your business. If you continue to do this, you should have that info. printed out and given to the customer who's buying the card for them to pass it onto the person they are giving the card to. Hopefully you will change...

Drove all the way to the new Greensburg store only to find out that it was over stocked with Pitt items. Couldn't use my 20% off coupon. ☹️. Not happy as other customers. You should have told us that the Greensburg store was not fully stocked. I wanted to purchase Penguins items. No sales at Monroeville store. Did find two items. Baseball season is over. These items should be marked down. The actual Penguins store at the arena even has sales. Let's wake up Kansas City...

I needed a particular team's hoodie for a Christmas gift. The recipient was coming in a few days time so I did not have time to order online. When I called this store, Aurora was very helpful. She checked the stock and by chance happened to have two different styles of hoodies from the team I needed even though it was not a local team. She held them at the register until I could come the next day. I really appreciated her help. She...