Device Zone (Phone Repair and Accessories in Southlake Mall) iPhone, Samsung, Ipad, Tablets, Laptops, PC and Gaming Consoles — Attraction in Morrow

My wife brought her phone in after dropping it in water. When she arrived the charging port did not work however when tested, it did charge on a wireless charger. We went ahead with the repair on the charging port. After 2 hours and multiple charging ports, the phone still wouldn’t charge via the port and now it won’t even charge wirelessly. They kept insisting from the start that she should just get a new phone and that it would only be 50$. After she got her now even more broken phone back, that lady helping was going on about just coming back tomorrow to get a new phone. This place is incredibly scummy and they don’t care enough to fix your phone so they’ll just sell you a new one. Avoid this scam. If this review is removed I will repost it within 24 hours...

I had a fantastic experience with Zahooo at Device Zone! My phone screen was badly cracked, and I also had some issues with the phone that I couldn’t quite figure out. Zahooo not only repaired my screen perfectly but also took the time to troubleshoot my phone. He discovered that my battery needed replacement as well, which I would have never known otherwise.

What impressed me the most was how patient and thorough he was—he didn’t rush through the process at all. He made sure everything was working smoothly before handing my phone back to me. Highly professional, attentive, and helpful! I will definitely be coming back for any future repairs....

My experience is not good. I came in for an ear speaker so I could hear when ppl called me. It took them like a hour and after that my phone has gotten worse. It was to much bass in the speaker. So I went back and I pay 350 the first time. The next time it took them two hours to try and fix the problem that they never fixed correctly. Tried to charge for the labor when I told them it was their fault. Now my phone doesn’t keep a charge it overheating when I touch the screen it doesn’t respond. These ppl are horrible....