Staples — Attraction in New Milford

These past two weeks have been absolutely terrible. My grandfather passed and we were trying to save money doing his prayer cards ourselves. I took on the role. Then my 2 year old ended up in the ICU. I raced to Staples and bought pocket pouches to laminate them. I got home and the patches were not going to fit. It was an hour before Staples had closed and the funeral was tomorrow morning. Justin was at the printing station and I told him my problem. Justin was not only very helpful but also supper honest. He told me he would not be able to finish the job tonight, but could set it all up for the next person in the morning. I raced home and sent the file. Even after a few minutes after they closed Justin called me to make sure he knew the file came through and also had a back up plan for me just in case. The next morning i called and to my surprise Justin had come in early to work on it just so he knew it could be done. I really appreciated the honesty. But even further more Justin going above and truly beyond for me. I can not thank him enough for what he did for me. Justin went above...

I was borderline assaulted by the assistant store manager Ken , he took me behind the tech bench and screamed obsentities in full view of customers resulting in a panic attack so horrific that I had a mental breakdown in the stock room , resulting in me losing my full time job

Incident was reported to staples corporate they refused to take action . I was terminated from my contract position with 2020 as a direct result of Ken’s actions

I don’t feel safe at any staples and won’t do business in the future

Apparently reporting a safety issue is unprofessional conduct . 2020 Companies cares more about relationship with stapes than it does about associate safety

Would recommend not shopping at Staples in it’s entirety

For the corp employee that sees this...

This is the second time recently I have had to make some Amazon returns at Staples. In the past I have felt like a pain showing up with my several items and all the return slips. The last two times I have been to Staples, I have had the good fortune of being helped by Leona. She is friendly, kind, and made it a breeze to process all my returns! I would highly recommend her for any recognition in her current role! I know I hope she is there to help with any future Amazon returns or other...