Most humiliating experience as a visitor. The older, bald, loud, black gentleman told my friends as they walked in, “no phones! No phones!” Which we obviously understand in an art gallery (which we’d been visiting everyone all day because we wanted to experience more than getting wasted). I said “yeah guys, no phones!” (My friend pulled his phone out because my boyfriend had called him to see where he was). Then as we were saying let’s go because we needed to get back to change into warmer clothes my other friend said “guys let’s go, he wants us to leave.” We said that jokingly- we are all in the service industry and we’re just joking. He literally yelled at us and said “I NEVER SAID ONE WORD TO YOU, NOT ONE WORD.” He stood up aggressively getting in their face and kept saying he wasn’t talking to us and kept yelling at us. Literally was YELLING and not just saying he wasn’t talking to us. Our friends got defensive and he said “F* you b**.” My friend said F him back but that was extremely unnecessary and just rude. He’s more than welcome in Denver and I’ll take care of him at my bar because he obviously doesn’t know what hospitality Is. Literally the worst experience visiting here and I guess if that’s the worst we’re doing ok. Purchased from other galleries and glad I...
Read moreI recently had a very positive interaction with Galerie Rue Royale and two members of their staff - Ryan Tramonte and Jeremy Kates. They were extremely expeditious and customer friendly in their service. I had purchased a Denis Lebecq painting from a private seller, and the seller advised me to get a new appraisal from Galerie Rue Royal. When I contacted Jeremy at the gallery, he immediately provided me with the information I needed to email to Ryan to get the new appraisal. No sooner had I emailed all of the information to Ryan, within a day he sent out an expedited mail with new appraisals and an information packet on the artist. I had not even purchased the painting from Galerie Rue Royale but they were very responsive and treated me like a highly valued customer. I am very impressed with their service and I think their professionalism speaks volumes about the gallery. The gallery is worth exploring if you ever visit New Orleans. Many thanks to Ryan and Jeremy at Galerie Rue Royale. Denis Lebecq is a great artist with very unique paintings and Galerie Rue Royale has an extensive collection of his...
Read moreGreat Art, Great People to Deal With
I've been doing business with this gallery for fifteen years and have purchased 4 major works of art from them. I love the artists they represent, the quality of work they sell, and the stable employee base that represents the artists. Bilal, my primary salesperson has watched my children grow up, asking about them each time I return from Chicago to New Orleans. I once had a problem with a frame that showed cracking after two years. They had the art picked up and delivered by professional packagers/transporters after replacing the frame with an even better one. Their level of salesmanship and follow-up customer care is outstanding. I never come to town without stopping in to enjoy some of the best contemporary art available in the...
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