Found the staff to be rude, uncaring. They yelled loudly at each other across the salon the entire time I was there. I asked the pedicurist specifically to be gentle with my toes and they are sensitive to pain (I get frequent pedicures at other salons, this ask has not usually been a problem) and for the first time in my life, she used an actual small drill-like machine to smooth out near my cuticle. The opposite of my request inherently. Then I get to the manicure and the choice of polish colors is narrow, with different pricing levels and they were not cheap. 35 and up. With only a few options for the lower level. She didn't not at any point do the typical thing of checking in along the way "is this okay, how is this?". She kept walking away with no explanation to address an issue with another employee leaving me sitting there,By the end I was so frustrated. My nails were an uneven length, and when I asked, before she put the polish on "are you not going to clean up under my nails or anything like that?" She claimed "this is a gel manicure, not a regular manicure." I AGREE, it's double the price. Why wouldn't she do what came with a manicure+do the gel polish? Makes no sense to me at all. Gel manicures typically last 2 weeks on me with no chipping, as I know how to take care of them, I get them all the time,it is now 5 days out and one of my nails is already chipped. It's too long to ask for a fix and even if it wasn't I wouldn't feel comfortable going back anyway as they were very rude and clearly didn't care about the client experience. I spent 60 dollars for a pedicure that hurt me, and gel manicure that was uneven, didn't include core aspects of a manicure, and didn't last longer than a week.