Pet Ark Harlem — Attraction in New York

This is a very small local shop in Hamilton Heights. The shop is pretty claustrophobic given that every inch of space is covered in with a product. They do carry goods for both cats and dogs with some level of bird related items.

You can pick up accessories in there being leashes, food bowls and grooming supplies along with waste bags.

For cats the paté options lack. They carried some quality brands being fussie cat and rawz but had none of the flavors my cat actually liked except turkey and rabbit. I ended up getting Wellness brand items given that my cat is willing to eat it. However wellness has guar gum in their options making my cat produce a lot of waste.

Fussie Cat and Rawz is gum free. Fussie here is only their chicken options that's shredded which my cat is quite picky over. If they carried the paté fish options being Mackerel and Salmon I would have gotten those. Rawz I got 3oz cans of turkey and rabbit.

They do have some freeze dried options here which is good but again not the flavor my cat likes which is rabbit. The freeze dried treats is fine as I was able to get Origen freeze dried lamb from here.

Shop also carries a ton of cat toys and scratchers in a variety of textures.

Real reason why I'm giving 3 stars is the fact one of the employees was a bit rude to me. The shop is quite small and he was almost demanding that I move my child's stroller out the lot so he could fill the shelves. Honestly, it's already difficult to shop given how much stuff is in this small space, that doesn't mean cut my shopping time so you can fill in the lot.

Overall this shop is okay for a local shop but I wish they had more quality food...

When I lived around the corner, it was so convenient to pick up whatever I needed while walking my dog in the morning. I moved about a mile downtown and there are no pet stores in the area. That is when I learned that Pet Ark delivers!! This is such a huge help, especially with large heavy bags of food and litter. They have limited hours too, so being able to schedule a delivery during the work day and have it waiting at my door when I come home is helpful. I will admit, there have been a few 'bumps in the road'-- the first delivery I was home for and the delivery guy asked to use my bathroom, odd but whatever, I let him in and he used my bathroom for over 30 minutes! Another delivery was of a bag of food, the bag had a small tear in it which they told me about when I ordered the delivery and they taped it up. Unfortunately bugs had gotten into the bag of food. I called them back and they were so apologetic and sent me a replacement bag (they only had the smaller bag though, so I have a store credit for my next order. They don't do refunds). Overall, their prices seem to be standard for NYC and their delivery service makes them standout from the...

I have been a customer of this store for about 5 years and I was always completely pleased by them. They always had the best customer service and the best pet treatment, until 2 years ago. It all started with the food outage, they would never have my dogs correct food on stock, then it was the rising grooming prices, from $75, to $80, to now $120, base price for a Pomeranian haircut. What has changed? Nothing. Same groomer, same location but even worse treatment. Originally they had water for the dogs (dogs get extremely dehydrated when they're nervous, upset or excited, etc.) now they make any excuse not to provide even the simplest thing such as water. IT'S A PET SHOP. The least they could do is cater to their personnel. They continue saying that prices have risen everywhere, but that does NOT make the consumer feel better, especially when the customer service has been decreased this much. This store used to be my go- to for my shopping and grooming needs, now I will not be returning. It started with the grooming and the last straw was the 'no water' concept. Its summer, get...