Planet Fitness — Attraction in New York

Hi .. I joined this gym in Memorial Day weekend and I supplied all the information they needed to my account. After joining the gym, they had trouble collecting my payment and I do not understand why because my bank was available and funds were available. To my surprise, they claim that they have “limited access” to my account which I never in my life had experienced that type of a problem. Apparently, this was a problem in this gym so they processed my membership with an additional $20 late fee. I went back to the gym and approached the manager and we re-entered my information my bank information my account information and after a 20 minutes of back-and-forth discussion he claim he waived my $20 late fee. On July 1 a $51 annual fee was supposed to be paid again they claimed they were unable to collect it and charged me again another $20 late fee. That was unacceptable. I canceled my membership because I could not understand or no one could explain to me what was the problem and I kept stressing myself because I’m not a person to ever not pay a bill on time nor ever been charged a late fee. It was so unexplainable and disappointing because I was making progress with my weight in spite of this issue, and also, they are allowing minors free access to the gym for the summer to run around the gym while other members are paying their fee and the kids are just hanging around the equipment and you’re unable to use it because they’re playing around with the equipment and that also was very dissatisfying and puzzling to me, especially when I’m paying my membership my annual fee and apparently late fees. I don’t know if another members are experiencing the same problem or they’re just picking on me, but it’s unacceptable because there’s a problem with processing w banks than they should be the ones responsible not me. I gave them access's to my bank . I did everything I could possibly do and they just kept continuing to charge me additional fees so I Cancel my membership and I will not recommend this to anyone.. The workers do not help you they cannot explain to you. They know nothing. All in all, I choose to move on and find a better suitable gym so I wish anyone who joins this gym the best and hope this doesn’t happen to you! Thank you Good luck ! I wish to add that they continue to collect fees that no longer in entitled too.. after we cancel our membership And we will continue to block them ! The fight is on!! What you’re doing is illegal. And we will pursue Legal help.. because you do have access to my account, if you wish to reach out to me, you’ll be so welcome...

For 10$ a month it’s a bargain to work our to get fit. Place could be better now the section of the bench press was bigger now they shrunk it because they making some new spa stuff if you into more cardio than weights then you good with that with the other equipment at times it could be limited if place it’s full. Some guys I seen go there in Tim boots and jeans I though you had to be in proper gym gear. Some times they be dropping weights in the floor no one says anything to those people’s. The ambience it’s ok sometimes it could look real ghetto depends. A few douchebags here and there that are muscular dudes that have an attitude in their faces like if they want you to be intimidated. Some people are friendly unlike others which is super nice to have around that you feel comfortable. Other than that if you can get around the bad and the ugly you’ll find it maybe good. 😁. But for 10 $ a month everyone it’s gonna go there of course I seen two arguments since I been going to this gym.

Update review of this location parking lot. I have noticed that in this gym parking lot I have personally seen that people that do not go to the gym some park their cars in the parking lot and walk somewhere else must be people that live in the block also I see some cars that are parked there all the time cause I have gone at different times sometimes and they are parked there. Also there is this dance classes downstairs people that go there park there too. Management should monitor this more closely and do something about it that’s why when I go that lot it’s always full I have to park in the meters to go to this location it’s not fare for the members that go to this gym and there are cars parked that don’t...

This Planet Fitness is the closest location to my apartment, but not my home gym, which is in the Financial District.

Pros: It is walking distance (abeit far) from my home. The spa area is amazing. It is an area seperate from everything else where there is a table, some comfortable chairs along with the hyrobed, the massage chairs, the tanning bed, and the Total Body Fitness machine. I came there for the latter which is far more up to date and easier to use than the other TBFM's at other locations.

Cons: The equipment could be placed better. Arms should be with arms, legs with legs. Triceps and biceps, back and abs. Leg curls, leg extensions. You get the idea. It makes a workout more effficient.

The dumbell area is very unorganized. The weights are missing and I could not find what I needed. The same thing for the smaller weights where people work out on mats.

Cleaning fluid runs out near the free weight area. This could be easily solved by adding a second station rather than have it share with that side of the floor.

By far the worst thing about the gym is the general level of cleanliness. It seems like this place hasn't been cleaned in a month. I put my phone on the floor face down (just in case I drop a weight, I don't want to crack my phone.) It is covered in dust and absolutely filthy. The whole place could use a good vacumming. The floor is...