If I could rate a 0 I would. This location just lost my business and I informed my family members and colleagues that are NYCDOE officials Not to shop here. I will also use every means as a city employee to notify other such employees in the system not to shop at this location at ...... Broadway Bronx NY 10....

As I made a purchase today on ink toner for my printer. I had to demand a refund do to the rudness, disrespectful and lack of professional demeanour of Bryan ...a cashier at this location.

As I waiting on the line to make a purchase I noticed that another customer approached Bryan to ask a question. With no consideration to me...I waited patiently. As I waited to get called to the counter and I approached I requested ink from behind the counter. I was precise about the brand and model number and was clear in the description. Bryan appeard to be a little confused about the item. No problem it happens.

However the demeanor in which he place it in the bag and didn't hand me the bag was the red light. So, am I, as the customer supposed to reach over the counter to get what I paid for???

Finally when I received my purchase I sensed an attitude. As I walked away noded my head ...Bryan look at me and responded..." WHAT"...I responded to him for real....you can't give me my bag and as I waiting on line....you put me on hold to address someone else while I'm waiting.

Bryan offered no apology so I asked for his manager. He directed me with more attitude. As I explained the situation with the manager I got the sense this has been a reoccurring issue. My response to Bryan was he should work someplace else if he didn't want to be there. The buying public should not have to put up with his lack or courtesy. Bryan responded" I ain't talking to you". He was remove from the cashiers post.

After demanding a refund all service personal I came in contact with in the store apologized. Bryan offered none, just a bold face, want to be "Thug" street attitude. At this point my reply...I wonder if you took that attitude from the street.

In conclusion...I did some research in the review of this location and discoverd...This same Bryan had a run in with his rude vibe with a former customer just three weeks ago. So why isn't he fired.....everyone has a bad day. However terrible service isn't acceptable to the power of the buying power. A daft of this will be sent to their regional upper management.