Sundial Herbs & Herbal Products — Attraction in New York

Upon arriving, I called to inquire if they had any Black seed Oil in stock, which they did and was quoted price of $13.00. I arrive a customer is at the counter and A woman behind the counter towards the back. The lady leaves and I'm browsing and never once asked if I needed assistance. I finally tell the lady when she gets a minute can I have 2 bottles of oil, she was counting money and never responds. She finally comes over and I tell her again 2 bottles and she brings 1 and stated 2 again. I ask her if she can recommend anything for inflammation. She states I would have to go online and look for what I need. At first, I didn't understand and had her repeat it 2 more times. I stated you can't recommend anything, really?

How do you work somewhere and can't recommend the products you are selling??? Also, the site has been under construction for months. I ask her for 2 other things, one was in stock and didn't say organic and another item she didn't bother looking, the old whatever over there. Then stated the oil was $30. I told her I was quoted $13 on phone, which would make $26, mind you it was $14 earlier this year and $13 last year, which is why I asked. I gave her the money and left.

You have to provide, better customer service and have staff that is knowledgeable in products you are selling, Friendly in providing service to people, who travel far and spend their money on your products. Remember, customer service is everything! Unfortunately, I made my last trip to the sundial, which is a shame as the...

In what basically amounts to a health food desert, Sundial appears as a nutritional oasis.

General down-to-earth vibes, with a beautiful old-school wraparound wooden counter and helpful if you want it, non-invasive service. Their prices vary from reasonable to a bit high, but considering that a good percentage of the products they make themselves and are next to impossible to find elsewhere, it's well worth it. Things like sorrel (the beverage, rather than the herb) and Koromantee corkscrew bitters are some of their many rare specialty goods. Staples like grains (including teff), honey, and herbs are also well stocked. Considering their small size, and despite the lack of fresh produce, Sundial covers a good range. It couldn't and probably shouldn't serve as anyone's sole grocer, but it's definitely a valuable supplementary resource.

Most items in the store are sourced from the Caribbean, Ghana, or Ethiopia. The majority of these are labeled 'organic', though there's no specified certification source – which we're assuming is just because they're coming from countries which have yet to establish organic certification standards.

We didn't try it when we visited, but they also serve homemade Ethiopian food that, if the ingredient quality reflects that of their shelves, is really well-priced. Plain injera is also available at the counter – if we were locals, we would totally be all over that.

A true...

before you go understand that the individuals behind the counter are not herbalist - do not get frustrated when they can not suggest certain remedies you are seeking. Seek knowledge on your own get the western diagnostic then the herbalists diagnostic and go with the faith in god that your road to healing will manifest

I have been using their products for years when my stomach needs healing “koromantee” when my stamina is slowing down or i feel anything related to cold/flu ‘wood root tea...inflammation black seed oil plus turmeric game changer

Price point - they are small business the margins may seem high but they are fair. plus its Your health there should not be a cost associated with you wanting to be healthy

lastly herbal products work better with a clean diet proper water intake and a active - exercise type of lifestyle you can’t take an herb then eat burger king.

take back...