The Mount Sinai Hospital — Attraction in New York

I deeply regret to report a disheartening experience at Mount Sinai hospital, particularly the Queens location. Approximately a month and a half ago, my 26-year-old brother was admitted due to a persistent fever. Initially diagnosed with “influenza”, he was discharged. Subsequently, his condition deteriorated, marked by severe vomiting, and we sought urgent medical attention. Paramedics initially downplayed his symptoms, but upon insistence, he was taken to the hospital.

During his stay, the attending doctor exhibited minimal interest in understanding the severity of my brother’s condition, hastily suggesting it was a common flu. Despite my insistence, only anti-nausea medication was prescribed. A week later, with persistent fever, constipation, and inability to urinate, we returned to the same Queens location. Despite expressing concerns, they were inclined to discharge him again. However, my Dad insisted on further examination, leading to his admission.

Regrettably, his health worsened day by day, resulting in a coma. Despite our pleas for a transfer to another hospital due to their inability to diagnose or treat him effectively, our requests were met with resistance and excuses. Only when our intention to transfer became evident were we grudgingly moved to the Manhattan Mount Sinai on Madison Ave.

Now, nearly a month and a half into his ordeal, my brother’s condition remains critical. The hospital’s lack of transparency and urgency in his care, coupled with dismissive remarks from nursing staff about monitoring equipment, has only exacerbated our distress. Disturbingly, we witnessed another patient’s decline, with the nurse advising against trusting vital sign monitors. Our pleas for a transfer have fallen on deaf ears, and it appears the hospital is more concerned about retaining patients than their well-being.

In light of these grave concerns, I strongly caution against entrusting your loved ones to this institution. I am compelled to share this experience widely, including a forthcoming video presentation with supporting evidence. I will continue to provide updates on this matter.

Update 12/06/2023: The doctors don’t have a clear diagnosis. Each doctor provides a different statement about his condition, and they are testing random interventions. Additionally, they’re playing politics, hindering my brother’s transfer to another hospital, as we’ve requested. Excuses persist, and he continues to suffer significantly. Someone, please HELP!

UPDATE 1/12/2024: I am writing to express my grave concerns regarding the recent transfer of my brother, from the Intensive Medical Care Unit (IMCU) to a GENERAL WARD without constant monitoring. His critical health condition, marked by desaturation triggered by minimal movement, demands continuous observation.

Despite assurances from a doctor that my brother would remain in the IMCU, he was forcefully transferred to a GENERAL WARD. Today, when he experienced desaturation, our attempts to seek urgent medical attention proved futile as no doctor responded.

This abrupt change occurred on a Friday evening (1/12/2024), seemingly taking advantage of the lack of social workers or doctors available during weekends. This situation raises serious questions about the prioritization of patient well-being over other considerations.

I implore you to investigate this matter urgently and ensure that my brother receives the necessary constant monitoring and care vital for his life and recovery. Time is of the essence in this life-and-death situation, and immediate intervention is imperative.

UPDATE (1/16/2024) 9:30Am: At this very moment, the chest X-ray results came in for my brother. It states, word for word, "WORSENING AERATION BILATERALLY. CONSIDER ATELECTASIS/PNEUMONIA AND PARAPNEUMONIC EFFUSIONS." He is desaturating right now. We told the doctors to move him to critical care, They have him in a general ward, and he needs to be in critical care. They are not doing anything; they are waiting for him to CODE FOR THE THIRD TIME TO MOVE HIM BACK UP. WHAT KIND OF HOSPITAL...

We regret the day we made the decision to Come to this Hospital.I will have more detailed UPDATES soon about the ordeal that we have been experiencing in this hospital.The lack of effective communication and apparent disregard for our concerns has left us feeling helpless and ignored. Our attempts to advocate for better care seem to be met with indifference, creating an environment where we fear for my son’s wellbeing It’s the Worst hospital my 27year old son with no medical history , he walked in Mount Sina hospital and is now fighting for his life. He was in neuro critical care unit someone transferred him to not even step down unit but to medical care without letting us know even the nurses said he needs constant monitoring I told the doctors repeatedly but they didn’t listen the third day he had a respiratory failure and his oxygen level dropped to 70 and his heart stopped he coded then they said we are sorry he needs constant monitoring and transferred him to ICU there’s no accountability who made the assessment and transferred him to a medical unit in three months of his stay at MSH not even once they put him in neuro unit even though he is a neuro patient with brain and spinal cord issues now once again they transferred him down the first day he had fever of 104 he needed a cooling blanket when I got to him l saw a thermal blanket instead of cooking blanket the nurse said it’s a cooling blanket and that’s what we use here I called the supervisor she saw the blanket and said someone made a mistake . In mount Sinai hospital the step down unit nurses don’t even know the difference between cooling and thermal a patient next door just went brain dead infront of us her daughter was telling the nurse that her mother is having hard time breathing the nurse told her don’t look at the monitor it’s not working correctly and minutes later she was brain dead horrible plz keep your loved ones away from this nightmare hospital even the patient representative do not answer your calls I have first hand experience. I will have updates soo..((01/12/23))update his oxygen level dropped again multiple requests to the patient representative and to the doctors that we want him to be transferred to another hospital but they don’t care we are not satisfied with the care he is receiving in this hospital l am literally begging them to transfer my son for days he’s getting worst...H E L P…it’s been more than a week I am requesting to transfer my son out of mount Sinai hospital system but nothing is being done How corrupt New York Medical system is update ((2/12/23))today my sons coded again his heart stopped and they had to do CPR I know they will kill my son because of their negligence patient advocate or social worker nobody is helping me save my sons life it’s happening infront of my eyes and I am so helpless please someone HELP even now the doctors are not willing to move him back to critical care he needs constant monitoring but human life has no value after repeatedly making mistakes and later on admitting it but still don’t want to listen ((12/4/23)) update someone pulled his breathing tube while changing him he was in such a bad pain that his heart rate went up to 153 and oxygen dropped into 70’s they didn’t know how to fix it gave him pain meds l don’t know how long he will be able to take this abuse I know that the hospital representative read this review and still doesn’t care it’s been two months and they don’t have any diagnosis I want him transferred to another hospital…12/04/2023 update Today the social worker told me that she started the transfer procedure let’s see I am hopeful she will help me save my sons life from this horrible and inhumane place..((12/05/23)) update Today once again they told me that the transfer is denied I don’t know how many people lost there lives because of this and how many more lives will be lost before the healthcare officials will wake up another sad day hopefully my son will survive...

I write this review with a heavy heart. My family had a terrible experience at this hospital; they told me about it in bits and pieces, but it’s clear that these events have deeply affected us. I was especially saddened by the treatment my uncle received during his last few days. It does not sound like he got what he needed, which is really the least you should be able to expect when someone is dying. The hospital did not focus on providing necessary medical care; instead, they treated my uncle’s illness as a learning opportunity for students. According to reports relayed to me by various people, hardly any of the staff, including doctors, actually talked to him or looked at him. They rarely gave my family straight answers about anything; most of what we got were guesses disguised as diagnoses. My uncle had surgery on March 5th, 2024. The surgery left him in more pain than ever, which the nurses either didn’t notice or didn’t care about. They ignored his calls for help, even though he was clearly getting worse every day. He just kept getting sicker and sicker, and they made no effort to stabilize or even just comfort him. Supposedly, there weren’t enough nurses on staff (and some of them were just plain lazy), so they couldn’t check in on patients as often as they should have. People close to my uncle were forbidden from staying overnight—something about how it’s “not a normal procedure” and “we need our rest too.” This made no sense; everyone knows that sick people need their loved ones around them as much as possible, if only for emotional support or nothing else. Also unnecessary and cruel was moving my uncle from room to room every few days; each time they did it, he seemed to get weaker. Possibly the scariest thing I heard is that none of the doctors knew what was wrong with him before operating on him anyway. So they were just cutting him open and hoping to find something, I guess. And it wasn’t until after the surgery that they realized how sick he really was (this is when they deemed the case too “complex”). But by then it was too late—his body had been through enough, and he didn’t have any strength left to keep fighting off infections or whatever. This whole approach seems not only dangerous but also pretty unethical, if you ask me. I think that higher-ups at the hospital aren’t aware of what’s actually happening inside its walls. They don’t seem to understand that their responses to complaints sound generic and detached, as if they’re reading from a script instead of speaking from experience. Or maybe they just don’t care; maybe those people are so far removed from patients’ day-to-day lives (and deaths) that it doesn’t even occur to them how serious these problems are. To make things better, the hospital needs to stop using patients as guinea pigs for medical students and start treating them like human beings who deserve comfort and respect no matter what. They should also try not doing high-risk procedures on people who probably won’t live long anyway and making sure all staff know how important it is to be nice even when nobody’s watching. And finally, hospitals should share information with families instead of hiding behind legal jargon or pretending like everything’s fine when it clearly isn’t. I hope this review helps other people avoid going through what my family did. It is very hard for me to write about these things without getting upset, because even though I myself never saw any of this stuff happen in person (thank God), just hearing about it secondhand makes me question everything I thought I knew about health care in...