Lufthansa Business Lounge

Disappointing would be an understatement. It is understandable that some of the lounge services had to be trimmed down during COVID, but the remainder is unacceptably poor.

COVID protocols: we have been at the lounge waiting for our flight for over 3 hours and during that time have seen a lot of people come and go. At no time did we observe seats and tables get cleaned between customers. While there is a hand sanitizer at the door, there are no sanitizers or cleaning wipes to be found inside, so one cannot even easily clean the space they occupy.

There is no food service (which is understandable), but "there are drinks and snacks" according to their description. Drinks are just off brand bottles of water... If you are hoping for coffee, tea, juice or soft drinks (all of which could have been available canned to address COVID concerns) you are out of luck. The snacks are cookies and potato chips which were clearly chosen for the loud crinkling noise the bags make when a person tries to retrieve the nutrition devoid junk food inside. If you were hoping for a calm and quiet space to relax during travel, look for a spot away from people consuming these alleged "snacks". Oh, and in case you decide to go and grab a healthy snack from an outside store, don't. The lounge still does not allow outside food ...

The free WiFi can best be described as "you get what you paid for". It is exceedingly slow and unreliable.