Mostly disappointed. The only thing this place had that kept it from getting a no star rating was a good view & a comfortable bed. This is the first time in five years my wife and I have had the money to do something spectacular so I decided to book a "resort" room with the expectation of using a hot tub, pool, and dine in a nice restraunt on site.

The cost of my reservation for two nights came close to $270. I booked the room with the expectation of being able to use it's many amenities. 24 hours prior to checking in I received a call from the resort stating that the use of the pool would not be an option for at least three days and then was asked if I wanted to cancel! It was at this time I asked of the hot tubs were still available, and even though I did not get a clear answer, I decided to keep the reservation. I mean where was I going to book last minute anyways?

When we arrived to the resort, at check-in it was confirmed that use of hot tubs was out of the question. Not only that but the restraunt on site was closed for the winter!

Trying to stay positive, my wife and I dropped off some stuff in the room and decided to go for a walk around the "resort." We did not find any ice machines near our building, nor could we see where to find the sauna. So on our way out to town we stopped into the lobby and found that the sauna was also unavailable, and that the closest ice machine on the map was near building F, which is just a "little ways" from our building C.

Ok icing on the cake, on the first night my wife decides to go get some ice. After about 30 minutes she returns to tell me that she had to walk up a steep hill at least a 1/4 mile just to find out the machine did not work! After finding this out, she trekked her way down to the lobby, at which time the attendant did assist her by giving her some ice, but also explained that it was against the rules!

So after all this, on the last night of our stay, I decided to talk to someone who might be able to offer some sort of compensation. I spoke with the gentleman at the front and explained to him that I picked this place for what it had to offer, and what it offers we can't have. At first he asked if I had received a call informing me of the pool closure. I told him that, yes I received that call, however, it was 24 hours before I was to check in. Not only that but no one stated that other amenities were affected by the closure, and what was I going to do, there was no way I would have found a decent place to stay within my budget on such short notice.

The gentleman agreed and gave me 20% off for the inconvenience. We also got a couple free DVD rentals. However, the DVD player only played in black and white!

We should of been offered a discount at the moment of receiving the call about the pool, I shouldn't have had to ask. They need more working ice machines. Better advertising of their restraunt hours. Last but not least, better attention to detail in regards to the room. None of the lights in the room had matching light bulbs, some were daylight and others were soft white. The TV had horrible contrast, like it was going out and the DVD player only played in black and white.

We are simple folk. We don't need much to impress, but if we buy something with our hard earned money we do expect it to at least fulfill what it advertises. We will not be going back to this "resort" next time we visit.