Bad experience every time. The staff is literally as rude as can be, there are 2 times out of the 20+ times i have been to the mansions i have encountered kind staff. They are ageist, they look you up and down and if you're not above the age of 35 you have absolutely no respect. I happen to be a student who enjoys the mansions and every single time i go if i'm not given a hard time at the door about why i have a membership and if it's my parents and not mine, i am followed throughout the entire exhibit and can not even enjoy it. i don't know if they think a teen can not enjoy the mansions without causing trouble? i don't know why every single time i go i do not get an ounce of respect when i have a 200$ membership. no matter the mansion, no matter the staff they're always rude and ageist, and extremely judgmental. get kinder staff that treat everyone with respect no matter their age or what they look like. I will be canceling my membership. after the 10th time i have had this experience and realized it is not a coincidence.